Customer Service Representative
2 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.
Job Type: Full-time/Contract
Location: Westborough, Massachusetts
Duration: 12 Months (with possible extension)
Pay Rate: $25/hour
About the Role:
- Provide exceptional customer service to clients via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Work collaboratively with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
What We Offer:
- A competitive hourly rate
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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