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Operations Director

2 months ago


Canton, Ohio, United States Topgolf Full time

Job Overview

We are seeking a dynamic and experienced Operations Director to lead our operational initiatives at Topgolf. This role is pivotal in driving operational excellence and ensuring the smooth functioning of our organization.

Key Responsibilities

  • Formulate and execute operational strategies aimed at enhancing overall efficiency and effectiveness.
  • Provide visionary leadership to department leaders and team members, promoting a culture of teamwork and ongoing improvement.
  • Assess and interpret operational performance data, pinpointing areas for enhancement and enacting necessary changes.
  • Oversee budget management, financial projections, and resource distribution to maximize operational success.
  • Collaborate with various teams to ensure cohesive operational coordination throughout the organization.
  • Supervise facility management, maintenance, and safety measures.
  • Ensure adherence to regulatory standards and industry guidelines.
  • Create and enforce policies and procedures that boost operational efficiency and uphold quality benchmarks.
  • Mentor and support the development of operational personnel.
  • Identify potential avenues for business growth and contribute to strategic planning efforts.

Essential Skills & Experience

  • Bachelor's degree in Business Administration, Operations Management, or a related discipline; a Master's degree is advantageous.
  • Demonstrated experience in a senior leadership position managing operations.
  • Strong financial insight and budget oversight capabilities.
  • Exceptional strategic planning and analytical problem-solving skills.
  • Effective leadership and team-building abilities.
  • Excellent communication and interpersonal skills.
  • Experience in a comparable industry or organization is preferred.
  • Proficient in data analysis and performance evaluation.
  • Familiarity with regulatory and compliance standards.
  • Ability to thrive in a fast-paced and evolving environment.

ADA Compliance
The above statements outline the primary and essential functions of the position. Specific situations may allow or require some individuals assigned to the role to perform a different combination of duties.

EEO Statement
Topgolf is dedicated to fostering a diverse and inclusive workplace and is committed to equal opportunity. We actively prevent discrimination and harassment based on legally protected characteristics.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.