Healthcare Partnership Associate

1 week ago

Palmyra, Maine, United States CommonSpirit Health Full time

Position Overview:

Join CommonSpirit Health as a Client Relations Associate. Here, your role will be both fulfilling and impactful. You will have the opportunity to deliver compassionate, tailored care in the home setting. Our dedicated team is committed to enhancing the lives of our patients, whether they are recovering from an injury, managing a chronic illness, or facing other medical challenges.

Every day, you will engage in meaningful work alongside individuals who share your passion for care. Together, we can foster healthier, more resilient communities. Envision your future with CommonSpirit Health.

About CommonSpirit Health:
CommonSpirit Health was established through the merger of Catholic Health Initiatives (CHI) and Dignity Health. With over 700 care locations across the United States, we provide a wide range of services from clinics and hospitals to home-based and virtual care. Our mission is to bring compassion to the forefront of healthcare, ensuring that our communities receive the support they need.

Employee Benefits:
We prioritize the well-being of our employees and offer a comprehensive benefits package designed to support work-life balance, including:

  • Health, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Voluntary Protection Options: Group Accident, Critical Illness, and Identity Theft
  • Complimentary Premium Membership with preloaded credits for dependents
  • Employee Assistance Program (EAP) for you and your family
  • Paid Time Off (PTO)
  • Tuition Assistance for professional development
  • Matching 401(k) and 457(b) Retirement Plans
  • Wellness Program

Key Responsibilities:
The Client Relations Associate (CRA) plays a vital role in achieving the organization's goals as a field-based business development representative. This position is crucial for maintaining and expanding market share while identifying new business opportunities. You will collaborate with the Agency Director and Director of Business Operations to implement strategies that meet revenue targets and enhance patient experiences.

Essential Duties Include:

  • Identifying and establishing healthcare relationships within the designated territory, focusing on skilled nursing facilities, assisted living communities, and other healthcare providers.
  • Building and nurturing relationships with key customer sources through consistent communication and follow-up.
  • Serving as the primary contact for client issues and conflict resolution.
  • Developing and executing an annual business plan that outlines strategies for exceeding financial goals.
  • Maintaining accurate records of customer relationships to ensure strong ties and high levels of client satisfaction.
  • Representing CommonSpirit Health in relevant professional organizations and community events.
  • Educating the community about available services.
  • Assisting with the coordination of quality home care services for clients following patient referrals.

Qualifications:
To be considered for this role, candidates should possess a healthcare professional credential, a Bachelor's degree, or equivalent business experience. A minimum of one year of relevant sales experience, preferably in the healthcare or medical field, is required. Additionally, a valid driver's license and current auto insurance are necessary.

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