Customer Service Associate
2 weeks ago
Position Summary:
Rachel Johnson - State Farm Agent is looking for a dedicated professional to fill the role of Office Representative. This position is ideal for individuals who are passionate about providing exceptional customer service and are eager to contribute to the growth of our agency through meaningful interactions and support.
Key Responsibilities:
- Deliver timely, accurate, and courteous customer assistance, addressing inquiries related to insurance options, eligibility, policy modifications, claims, and billing.
- Utilize a customer-centric approach to guide clients through their insurance choices, ensuring they are well-informed.
- Generate leads, arrange meetings, assess client needs, and promote suitable products and services.
What We Offer:
- Competitive hourly wage with commission and bonus opportunities.
- Comprehensive health benefits including medical, dental, and vision.
- Paid time off for vacations and personal/sick days.
- Flexible working hours to accommodate your schedule.
- Valuable industry experience and skills development.
- Opportunities for career advancement within the agency.
Qualifications:
- Preferred experience in sales, whether in retail, telemarketing, or as a sales representative.
- Demonstrated success in achieving sales targets.
- A genuine interest in the role that insurance and financial products play in helping individuals manage risks and achieve their aspirations.
- Strong interpersonal skills and a people-oriented mindset.
- Self-driven and motivated to excel.
- Ability to obtain a Property and Casualty license.
If you envision yourself thriving in this role, we encourage you to consider this opportunity. We look forward to discussing the next steps in the selection process.
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