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Customer Service Associate

2 months ago

Stafford, Virginia, United States Rachel Johnson - State Farm Agent Full time
Job Overview

Position Summary:
Rachel Johnson - State Farm Agent is looking for a dedicated professional to fill the role of Office Representative. This position is ideal for individuals who are passionate about providing exceptional customer service and contributing to the growth of our agency through meaningful interactions.

Key Responsibilities:

  • Deliver timely, accurate, and friendly assistance to clients, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric approach to educate clients on various insurance products tailored to their needs.
  • Generate leads, arrange meetings, assess client requirements, and promote suitable products and services.

Benefits of Joining:

  • Competitive hourly wage with commission and bonus opportunities.
  • Comprehensive health benefits including medical, dental, and vision coverage.
  • Paid time off for vacations and personal/sick days.
  • Flexible working hours to accommodate personal needs.
  • Valuable experience in the insurance industry.
  • Opportunities for career advancement within the agency.

Qualifications:

  • Preferred experience in sales roles, whether in retail, telemarketing, or direct sales.
  • Demonstrated success in achieving sales targets.
  • A genuine interest in the role that insurance and financial products play in helping individuals manage everyday risks and achieve their aspirations.
  • Strong interpersonal skills and a people-oriented mindset.
  • Self-driven and motivated to excel.
  • Ability to obtain a Property and Casualty license.

If you are eager to contribute to a thriving agency and possess the necessary qualifications, we encourage you to consider this opportunity.