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Guest Experience Lead

1 month ago

Hartford, Connecticut, United States McDonald's Full time
Job Description

We are seeking a highly motivated and customer-focused Guest Experience Leader to join our team at McDonald's. As a Guest Experience Leader, you will be responsible for ensuring that every guest has a positive and memorable experience at our restaurant.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring that their needs are met and exceeded.
  • Work collaboratively with the restaurant team to maintain a clean and welcoming environment.
  • Assist with the preparation and presentation of food and beverages.
  • Handle customer complaints and concerns in a professional and courteous manner.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer:

  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling to accommodate your needs.
  • Free uniforms and meal discounts.
  • Archways to Opportunity education and training programs.

McDonald's is an equal employment opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.