Customer Experience Team Lead

3 weeks ago


Hartford, Connecticut, United States T.J. Maxx Full time
T.J. Maxx Store Team Lead

As a Customer Experience Team Lead at T.J. Maxx, you will be responsible for promoting an excellent customer experience. Your key responsibilities will include overseeing a team of Associates at the front of store, training and coaching them on personalizing the customer experience while promoting loyalty programs, addressing customer concerns and issues promptly, and coordinating breaks for all.

Key Responsibilities:
1. Promote an excellent customer experience
2. Oversee a team of Associates at the front of store
3. Train and coach Associates on personalizing the customer experience
4. Address customer concerns and issues promptly
5. Coordinate breaks for all

At T.J. Maxx, we are committed to providing our customers with an exceptional shopping experience. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.

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