Guest Advocate

5 days ago


West Hartford, Connecticut, United States Target Full time
Role Overview

As a Small Format Team Member at Target, you will play a critical role in delivering an exceptional guest experience in our smallest format stores. You will be responsible for ensuring that every guest has a welcoming and enjoyable experience, from greeting them upon arrival to assisting with their purchases.

Key Responsibilities
  • Create a welcoming experience by authentically greeting all guests
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
  • Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
  • Support execution of major transitions and ISM
  • Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed
Requirements
  • Welcome and helpful attitude toward guests and other team members
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Work both independently and with a team
  • Resolve guest questions quickly on the spot
  • Attention to detail and follow a multi-step process
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
What We Offer

We offer a competitive hourly rate, flexible work schedule, and opportunities for growth and development. Our team members are our greatest asset, and we strive to create a positive and inclusive work environment.


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