Seasonal Boutique Sales Associate

5 days ago

Palo Alto, California, United States Cast Jewelry Full time
About the Role

We are seeking a highly skilled and passionate Seasonal Boutique Stylist to join our team at Cast Jewelry. As a key member of our boutique crew, you will play a pivotal role in delivering exceptional customer experiences and driving sales.

Key Responsibilities
  • Act as a front-line brand ambassador for Cast Jewelry, welcoming clients hospitably, connecting with them authentically, consulting intelligently, selling elegantly, and closing gratefully.
  • Develop and maintain client relationships, consistently delivering exceptional, elegant client experiences and Cast hospitality.
  • Proactively accomplish store policies and procedures, store and jewelry maintenance, and ongoing operational tasks.
  • Proactively provide insights to inform and evolve the process for future store openings and ongoing store operations for the next 3-5 years.
  • Execute to store operation policies and standards, such as sales and record-keeping procedures, security, and overall maintenance of the store.
Requirements
  • Strong background in luxury goods retail sales, ideally with 3-5 years of fine jewelry or luxury goods store experience.
  • Passionate about welcoming customers, building long-term client relationships to support commerce but moreover celebrating moments of joy.
  • Someone who always goes above and beyond, maintaining a high level of integrity, initiative, motivation, and self-direction.
  • An understanding of operational excellence and what it takes to support a well-oiled store environment.
  • Strong interpersonal skills (with Cast Boutique Crew and clients), clear communicator, acute attention to detail, and self-motivated.
  • Proficiency with POS systems (ideally Shopify).
  • Ability to lift and carry 35 pounds.
  • Ability to work cross-functionally with a diverse group of people.
  • Polished, professional appearance and demeanor.
  • Gemologist certification is a plus.
  • A love of artful, shiny objects.

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