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Customer Support Coordinator

2 months ago

Oklahoma City, Oklahoma, United States Redbud Property Inspections, LLC Full time
Job Overview

Redbud Property Inspections, LLC is on the lookout for a dedicated and detail-focused individual to fill the role of Customer Support Coordinator. This position is vital to our daily operations, offering essential assistance in client interactions and internal organization. If you possess a strong commitment to customer satisfaction, exceptional communication abilities, and a talent for juggling various responsibilities effectively, we invite you to consider this opportunity.


Key Responsibilities:
Client Engagement:

Manage both incoming and outgoing communications with clients via phone and email, ensuring that all exchanges are conducted in a professional, respectful, and efficient manner.


Appointment Management:

Oversee the scheduling of inspections, collaborating with team members and clients to guarantee seamless operations and transaction flow.


Record Keeping:

Ensure the maintenance of precise records regarding client interactions, appointments, and transactions.


Content Creation:

Develop and publish engaging content for social media platforms.


Enhancing Operations:

Play a role in the advancement and efficiency of the organization by refining service procedures and supporting various team initiatives.


Qualifications:
  • Demonstrated experience in an administrative or customer service capacity.
  • Outstanding verbal, written, and interpersonal communication skills.
  • Strong organizational skills and the ability to multitask effectively.
  • Detail-oriented with a focus on accuracy.
  • Familiarity with the real estate sector is beneficial but not mandatory.
  • Proficient in utilizing office software, including communication, scheduling, and data management tools.
  • Capable of navigating social media platforms to create weekly posts that resonate with the brand.