Medical Office Coordinator
6 hours ago
We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at Sleep Metrics. As a Patient Care Coordinator, you will be the first point of contact for patients, providing exceptional support and care from the moment they walk through our clinic doors or call in.
Key Responsibilities:
- Greet patients in person and assist with check-in procedures
- Answer phones and schedule patient appointments while managing patient records in Brightree
- Provide thorough benefit explanations and verify insurance/authorizations
- Collect copays and process payments
- Process orders and review documentation for accuracy
- Maintain detailed documentation and patient files
- Perform other front desk tasks and duties as assigned
Requirements:
- High school diploma or equivalent (required)
- 1 year of medical office and customer service experience (preferred). Industry experience is a bonus
- Proficient in EMR platforms (Brightree experience is a plus)
- Comfortable learning new software and navigating multiple systems
- Ability to manage patient records, verify insurance, and handle co-pays
- Experienced in customer service, especially in a medical or healthcare setting
- Strong organizational skills and ability to multitask
- Excellent communication skills (written, verbal, phone)
- Team player with a positive attitude
- Ability to pivot quickly and handle high-volume situations with ease
- Maintain professionalism while being personable and approachable
What We Offer:
- Competitive hourly rate: $22.00 - $25.00 per hour (dependent on experience and qualifications)
- Benefits: Medical, Dental, Vision, 401k with 3% employer match, PTO, Paid holidays, Life insurance, and Team events
- Location: Lake Oswego, OR
- Schedule: Full-time, Monday - Friday, 8-hour shifts (in-person)
About Us:
Sleep Metrics has been dedicated to improving the health of our patients through increased access to testing for Obstructive Sleep Apnea since 2010. We offer in-home sleep disorder diagnostic testing and follow-up therapies to support our patients' well-being. Our mission is to promote healthy sleep for a healthy life. We're a rapidly growing company with a fun and hardworking team.
Sleep Metrics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive atmosphere for all employees.
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