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Restaurant Manager

2 months ago

Lee's Summit, Missouri, United States Hawaiian Bros Island Grill Full time
Job Overview

A Shift Manager at Hawaiian Bros Island Grill provides leadership to crew and other leads during a shift to ensure exceptional quality, service, and cleanliness to customers. This role may operate the restaurant independently from time to time with or without direct support from onsite upper management.


Key Responsibilities
  • Internal Communication: Foster open communication among team members to ensure seamless execution of daily tasks.
  • Inventory Management and Organization: Maintain accurate inventory levels and ensure a well-organized workspace to optimize efficiency.
  • Daily Maintenance and Cleanliness: Ensure the restaurant meets high standards of cleanliness and organization, including dining room, restrooms, kitchen, and prep areas.
  • Managing Crew: Delegate responsibilities to team members and ensure they are exceeding guest expectations.
  • Quality Food Production: Ensure all food meets company food safety regulations and is prepared to the highest standards.
  • Exceptional Customer Service: Provide legendary guest service and ensure a positive experience for all customers.
  • Safety and Security: Monitor and maintain a safe and secure environment for guests and team members.
  • Scheduling Deviations: Manage scheduling deviations and ensure adequate coverage during shifts.
  • Training: Develop and implement training programs to enhance team member skills and knowledge.

Essential Skills and Qualities
  • Leadership: Demonstrate strong leadership skills and ability to motivate team members.
  • Communication: Possess excellent communication skills and ability to effectively convey expectations and feedback.
  • Problem-Solving: Demonstrate strong problem-solving skills and ability to think critically in fast-paced environments.
  • Attention to Detail: Maintain a high level of attention to detail and ensure accuracy in all aspects of the job.
  • Teamwork: Collaborate with team members to achieve common goals and objectives.

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