Restaurant Manager

2 days ago


Lee's Summit, Missouri, United States Hawaiian Bros Island Grill Full time

A successful Shift Manager at Hawaiian Bros Island Grill provides exceptional leadership to crew and other leads during a shift to ensure outstanding quality, service, and cleanliness to customers. This key role may operate the restaurant independently from time to time with or without direct support from onsite upper management. The Shift Manager performs a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hawaiian Bros Island Grill standards, monitoring safety, security, and profitability, and communicating with the next leader to help prepare him/her to run a great shift.

Key Responsibilities
  • Effective Internal Communication
  • Inventory Management and Organization
  • Daily Maintenance and Cleanliness
  • Managing Crew
  • Quality Food Production
  • Exceptional Customer Service
  • Safety and Security
  • Scheduling Deviations
  • Training
Job Essentials
  • Lead the restaurant during a shift without supervision from a manager
  • Delegate responsibilities to team members and ensure they are exceeding guest expectations
  • Ensure all products are stocked and stored
  • Become a subject matter expert in each area of the restaurant
  • Maintain cleanliness and organization throughout the restaurant
  • Ensure proper setup and breakdown of the entire restaurant, including dining room, restrooms, kitchen, and prep areas
  • Own open, mid, or close routines for the next shift
  • Ensure all food meets company food safety regulations and is super-delicious
  • Recognize a job well-done and live the Hawaiian Bros Island Grill culture
  • Exemplify legendary guest service for the whole team

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