Restaurant Operations Manager

3 weeks ago


Lee's Summit, Missouri, United States Cooper's Hawk Winery & Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Cooper's Hawk Winery & Restaurants. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, including managing staff, maintaining high standards of quality and service, and driving sales growth.

Key Responsibilities
  • Oversee the daily operations of the restaurant, including managing staff, maintaining high standards of quality and service, and driving sales growth.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall dining experience.
  • Manage and train staff to ensure they meet the high standards of Cooper's Hawk Winery & Restaurants.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
  • Collaborate with the General Manager to achieve restaurant goals and objectives.
  • Develop and implement marketing and promotional strategies to drive sales and increase customer engagement.
  • Manage and maintain accurate records, including sales data, customer feedback, and staff performance.
Requirements
  • 1-2 years of supervisory experience in a full-service restaurant.
  • Minimum age requirement of 21 years.
  • Excellent verbal and written communication skills.
  • Results-driven with the ability to coach staff to hit restaurant targets.
  • Ability to read, understand, and communicate in English.
  • Demonstrates financial acumen.
  • Proficient in Microsoft Office Suite.
  • Preferred certifications include ServSafe and state/local licensing requirements.
What We Offer
  • Incredible discounts on food, wine, and retail purchases.
  • Medical, prescription, dental, vision insurance, and telemedicine services.
  • Company matching 401(k) retirement savings plan.
  • Flexible savings accounts for health and dependent care expenses.
  • Health savings account.
  • Long-term disability and voluntary short-term disability insurance.
  • Basic life and AD&D insurance with optional additional coverage.
  • Paid parental leave.
  • Highly competitive pay and team member incentives and rewards.
  • Paid time off.
  • Access to the team member relief program.
  • Employee assistance program for mental health, legal, and financial counseling.
  • Everyday benefits program for insurance coverage and employee discounts.
  • Employee referral bonus program.
  • Milestones recognition program.
  • Luxury car incentive for team member development for General Managers and Executive Kitchen Managers.
  • Annual destination conference for General Managers and Executive Kitchen Managers.
  • Career development opportunities.


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