Shift Manager

2 days ago

Lee's Summit, Missouri, United States Sonic Drive In Full time
{"title": "Shift Manager", "subtitle": "Lead a team to deliver exceptional guest experiences", "content": "

About the Role:

As a Shift Manager at Sonic Drive-In, you will be responsible for leading a team to deliver exceptional guest experiences. You will assist the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner.

Key Responsibilities:

  • Assist with hiring, training, and developing Great People to serve a SuperSONIC experience to every guest
  • Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
  • Helping employees understand the big picture and their role by sharing the why behind tasks
  • Celebrating team successes and coaching for better performance
  • Setting clear expectations and providing continuous feedback throughout shift
  • Creating an upbeat positive atmosphere during the shift that makes work fun
  • Managing the majors: food and paper, labor, and guest service
  • Maintaining and enforcing SONIC safety and sanitation standards
  • Relentlessly complying with all federal, state, and local laws and regulations

What You'll Need:

  • Excellent leadership and communication skills
  • High standards for self and the team
  • Positive attitude, especially during rushes or stressful situations
  • Resiliency – trying different approaches to solve a problem; working to get better every day
  • Eagerness to learn and grow professionally and personally
  • Ability to prioritize and complete tasks accordingly
  • Effective communication skills; basic math and reading skills
  • Willingness to work irregular hours, including nights, weekends, and/or holidays

The Fine Print:

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.

", "lang_code": "en"}

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