Restaurant Shift Manager

1 week ago


Chicago, Illinois, United States Potbelly Corporate Full time
Potbelly Sandwich Shop Restaurant Shift Leader Job Description

PAY TRANSPARENCY: earn between $18.75 and $19.25 plus digital tips*

Potbelly Sandwich Shop is seeking a Restaurant Shift Leader to join our team. As a Restaurant Shift Leader, you will be responsible for leading a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift.

What We Offer
  • Competitive pay
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k) with company match
  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**

Responsibilities
  • Lead team members on shifts, including efficient assignment of tasks while providing feedback
  • Ensure all security procedures are followed
  • Ensure back-of-the-house procedural standards are met
  • Count drawers and follow proper daily cash handling procedures
  • Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
  • Comply with health and safety standards for food, cleanliness and safety
  • Restock food line, chips and cooler
  • Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
  • Operate cash register: handle, balance and follow all cash handling procedures
  • Effectively handle customer complaints/issues
  • Others duties as assigned

-As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity-

Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.



PI



  • Chicago, Illinois, United States Restaurant Group Full time

    Restaurant General Manager OpportunityWe are seeking a seasoned Restaurant General Manager to lead our upscale dining establishment in Chicago. As a key member of our team, you will be responsible for overseeing all operational aspects of the restaurant, ensuring exceptional dining experiences for our guests.Key Responsibilities:Develop and implement...


  • Chicago, Illinois, United States Roti Full time

    Job Title: Restaurant Shift LeaderWe are seeking a highly motivated and experienced Restaurant Shift Leader to join our team at Roti Restaurants. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurants during peak hours.Key Responsibilities:Supervise and coordinate the activities of restaurant...


  • Chicago, Illinois, United States The Restaurant Zone Full time

    Job OverviewWe are seeking a seasoned Restaurant General Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and developing strategies to increase revenue and profitability.Key ResponsibilitiesLead a...


  • Chicago, Illinois, United States The Restaurant Zone Full time

    Job DescriptionWe are seeking a seasoned General Manager to lead our team at a high-end restaurant in Chicagoland. The ideal candidate will have 2-3 years of experience in full-service restaurant management, with a proven track record of success in planning and budgeting, and a strong analytical ability. The successful candidate will be responsible for...


  • Chicago, Illinois, United States Roti Restaurants LLC Full time

    Job Title: Restaurant Shift LeaderJob Summary:We are seeking a highly motivated and experienced Restaurant Shift Leader to join our team at Roti Restaurants LLC. As a Shift Leader, you will be responsible for ensuring the smooth operation of our restaurant during your shift, providing exceptional customer service, and leading a team of employees to achieve...


  • Chicago, Illinois, United States Gibsons Restaurant Group Full time

    Restaurant Manager Job Summary:The Restaurant Manager is a key member of the Gibsons Restaurant Group team, responsible for delivering exceptional customer experiences and driving business results. This role requires a strong leader who can motivate and develop a high-performing team, while maintaining a focus on quality, hospitality, and value.Key...


  • Chicago, Illinois, United States Gibsons Restaurant Group Full time

    Restaurant Manager Job Summary:The Restaurant Manager is a key leadership position responsible for driving the success of the Gibsons Restaurant Group. This role requires a strong focus on delivering exceptional customer experiences, fostering a positive work environment, and achieving business results.Key Responsibilities:Lead by example, demonstrating a...


  • Chicago, Illinois, United States Blackbird Restaurant Group Full time

    Assistant General Manager Job DescriptionWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Blackbird Restaurant Group. As a key member of our management team, you will be responsible for providing exceptional guest experiences, leading our front-of-house operations, and driving business growth.Key...

  • Restaurant Manager

    3 weeks ago


    Chicago, Illinois, United States MAG-TECH INC Full time

    Restaurant Manager Job DescriptionMAG-TECH INC is seeking a highly skilled and experienced Restaurant Manager to lead our restaurant team in Chicago, IL. As a Restaurant Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest and employee experiences, and driving sales and growth.Key...

  • Restaurant Manager

    3 weeks ago


    Chicago, Illinois, United States Dunkin' Donuts - W. Morse Full time

    Job DescriptionWe are seeking a highly skilled Restaurant Manager to lead our Dunkin' Donuts store in W. Morse. As a Restaurant Manager, you will be responsible for the overall operational excellence and maintaining Dunkin' Donuts standards.The ideal candidate will have prior experience as a Restaurant General Manager, Restaurant Management, Assistant...


  • Chicago, Illinois, United States Roti Full time

    {"Job Summary We are seeking a highly motivated and experienced Shift Leader to join our team at Roti Restaurants. As a Shift Leader, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees. Key Responsibilities * Lead a team of employees to ensure...

  • Restaurant Manager

    1 week ago


    Chicago, Illinois, United States Dunkin' Donuts - W. Morse Full time

    Job OverviewWe are seeking a highly skilled Restaurant Manager to lead our Dunkin' Donuts team at W. Morse. As a Restaurant Manager, you will be responsible for delivering exceptional guest experiences and driving profitable sales.Key ResponsibilitiesLead a high-performing team to achieve sales and customer satisfaction goalsEnsure operational excellence and...

  • Restaurant Shift Lead

    4 weeks ago


    Chicago, Illinois, United States P.F. Chang's Full time

    Job Summary:The Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor is responsible for coordinating the daily operations of a restaurant shift, ensuring exceptional service in a timely manner. This role involves managing takeout and catering needs, packaging and labeling items, and handling cash transactions.Key Responsibilities:Provide fast,...


  • Chicago, Illinois, United States ABA Full time

    Aba Chicago is seeking a Restaurant Manager to lead our culinary team. As a Restaurant Manager, you will be responsible for running shifts, leading and directing daily operations, and providing guidance and leadership to hourly and management teams. You will also be responsible for managing costs, driving sales, and growing the business in support of...


  • Chicago, Illinois, United States Beatrix Full time

    Beatrix is a dynamic neighborhood coffeehouse, restaurant, and meeting place. We're seeking a skilled Restaurant Manager to oversee daily operations and lead our front-of-house team in delivering exceptional service. As a Restaurant Manager at Beatrix, you'll be responsible for running shifts, leading pre-shift meetings, and ensuring smooth opening and...


  • Chicago, Illinois, United States ABA Full time

    About Us Aba, located in Chicago's Fulton Market neighborhood, showcases Chef Partner CJ Jacobson's lighter style of cooking with influences from the Mediterranean, including Israel, Lebanon, Turkey, and Greece. **Overview** Aba Chicago is seeking a Restaurant Manager with 2 years of restaurant management experience. We offer a competitive salary,...


  • Chicago, Illinois, United States Beatrix Full time

    Beatrix is a dynamic and innovative coffeehouse, restaurant, and meeting place that offers a unique blend of healthy and delicious menu options, in-house pastries, and signature cookies. We are seeking a highly skilled Restaurant Manager to oversee daily operations and lead our front-of-house team in delivering exceptional service. As a Restaurant Manager at...


  • Chicago, Illinois, United States EMA Full time

    About EMAEMA, located in Chicago's River North, is a Mediterranean restaurant that showcases Chef CJ Jacobson's lighter California style of cooking, highlighting local produce, unique spices, and ingredients.OverviewEMA is Now Hiring a Restaurant Manager to oversee daily operations, with a strong focus on executing exceptional service alongside our front of...


  • Chicago, Illinois, United States Beatrix - River North Full time

    About Beatrix - River NorthWe are seeking a highly skilled Restaurant Manager to join our team at Beatrix - River North, a vibrant and dynamic restaurant in the heart of the city. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest experiences, and leading a high-performing...


  • Chicago, Illinois, United States Beatrix - River North Full time

    About Beatrix - River NorthWe are seeking a highly skilled Restaurant Manager to join our team at Beatrix - River North, a vibrant and dynamic restaurant in the heart of the city. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest experiences, and leading a high-performing...