Customer Service Representative

4 weeks ago


Longmont, Colorado, United States Ace Hardware Full time
Job Summary

As a key member of the Ace Hardware Longmont team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. Your primary focus will be on the Postal Station area, where you will be responsible for handling customer transactions, managing inventory, and maintaining a clean and organized store environment.

Key Responsibilities

• Provide prompt and courteous customer service to all customers
• Accurately handle customer transactions, including cash, checks, and credit card payments
• Maintain a clean and organized store environment, including the Postal Station area
• Manage inventory and restock merchandise as needed
• Participate in store sales building, customer service, and team-building activities
• Adhere to all company policies and procedures, including safety and emergency protocols

Requirements

• Previous experience in a customer service or retail sales role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask as needed
• Ability to stand for long periods of time and lift up to 40 pounds
• Bilingual (Spanish) verbal and written communication skills highly desired

Physical Requirements

The minimum physical requirements for this position include:

• Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
• Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and performing all functions as set forth in the job responsibilities.

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