Customer Service Ambassador

4 weeks ago


Longmont, Colorado, United States Planet Fitness - PF Baseline Fitness Full time
Job Description

At Planet Fitness - PF Baseline Fitness, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.

Key Responsibilities:
  • Provide a superior level of customer service, ensuring a positive member experience.
  • Handle all front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Assist with maintaining the neatness and cleanliness of the club.
  • Respond to member questions and concerns in a timely and professional manner.
Requirements:
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
Benefits:
  • Employee Recognition Program.
  • Advancement Opportunities.

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness



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