Customer Service Ambassador
4 weeks ago
At Planet Fitness - PF Baseline Fitness, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.
Key Responsibilities:- Provide a superior level of customer service, ensuring a positive member experience.
- Handle all front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Assist with maintaining the neatness and cleanliness of the club.
- Respond to member questions and concerns in a timely and professional manner.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Employee Recognition Program.
- Advancement Opportunities.
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
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