Customer Service Representative
4 weeks ago
The Screamin Peach is seeking a highly skilled and customer-focused Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing client appointments, and ensuring a seamless experience for our clients.
Key Responsibilities
- Provide exceptional customer service to all clients, ensuring a positive and welcoming experience
- Manage client appointments, including scheduling, confirming, and checking in/out
- Assist with retail sales, including steaming, tagging, arranging, merchandising, cleaning & stocking, and dressing mannequins
- Answer phones, emails, and respond to client inquiries in a timely and professional manner
- Process payments, handle cash, and maintain accurate records
- Assist with opening and closing duties, including cleaning and preparing the front desk area
- Perform other duties as delegated by management
Requirements
- 2+ years of customer service or retail experience preferred
- 1+ years of receptionist experience preferred
- Exceptional customer service skills with a positive attitude
- Ability to communicate well, both verbally and written
- Ability to multi-task in a fast-paced environment
Benefits and Perks
- Competitive cash compensation
- Aflac supplemental health plan
- Access to Telehealth network at no additional cost
- Generous PTO, including paid sick leave
The Screamin Peach is an equal opportunity employer, committed to diversity and inclusion. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
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