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Client Service Specialist

2 months ago

Ocoee, Florida, United States Westgate Resorts & Spa Full time
Position Overview

The Automotive Service Coordinator plays a crucial role in liaising with clients to accurately record vehicle issues and arrange necessary automotive repair services with the technical team.

Key Responsibilities
  • Engage with customers to gather detailed information regarding their vehicle concerns.
  • Schedule and coordinate repair appointments with the service department.
  • Maintain clear communication with clients throughout the service process.
  • Document all service requests and ensure accurate records are kept.
  • Assist in providing estimates and explaining service options to customers.
Qualifications

The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to work collaboratively with a team. Experience in the automotive industry is preferred but not mandatory.