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Patient Service Representative

2 months ago

Ocoee, Florida, United States Select Physical Therapy Full time
Overview

We are seeking a highly skilled Patient Service Specialist to join our team at Select Physical Therapy in Ocoee, FL. As a Patient Service Specialist, you will play a critical role in ensuring that our patients have an exceptional experience from the moment they arrive at our center.

Responsibilities
  • Greet new and existing patients, register new patients, and provide information about their visit
  • Schedule patient appointments in person or over the phone
  • Communicate with various parties, including attorney offices, insurance companies, and translation companies
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
  • Provide patients with information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers
Requirements
  • High School Diploma or GED required
  • Healthcare experience preferred
Physical Requirements
  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions
About Us

Select Physical Therapy is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. We are dedicated to providing exceptional care to our patients and are seeking individuals who share our values and commitment to excellence.