Current jobs related to Technical Support Specialist - West Sacramento, California - Holt of California
-
Technical Support Specialist
4 weeks ago
West Sacramento, California, United States Holt of California Full timeJob Title: Technical Support SpecialistHolt of California is a leading Caterpillar dealer, and we're seeking a skilled Technical Support Specialist to join our team. As a key member of our Power Systems Division, you'll provide technical support and expertise to our customers and internal teams.Key Responsibilities:Evaluate and resolve technical issues...
-
Technical Support Specialist
4 weeks ago
West Sacramento, California, United States Holt of California Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Holt of California. As a key member of our Power Systems Division, you will provide technical assistance and support to our customers and internal teams.Key ResponsibilitiesEvaluate and address technical information, ensuring accurate and timely resolution of...
-
Technical Support Specialist
2 weeks ago
Sacramento, California, United States Red Oak Technologies Full timeJob Title: Technical Support SpecialistAt Red Oak Technologies, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients on-site, based on their specified work schedule.Location: Near Sacramento, CAQualifications:2-5 years...
-
Technical Support Specialist
1 month ago
Sacramento, California, United States Red Oak Technologies Full time**Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Red Oak Technologies. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients on-site, based on their specified work schedule.Key Responsibilities:• Provide technical support to clients on-site,...
-
Technical Support Specialist
2 months ago
Sacramento, California, United States Smart IMS Full timeJob Summary:Smart IMS is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key Responsibilities:Operate, maintain, and perform repairs on information technology equipment and...
-
Technical Support Specialist
1 week ago
Sacramento, California, United States Beacon Hill Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Beacon Hill. The ideal candidate will have 3+ years of experience in technical support, with a strong background in Linux and Windows environments. Proficiency in scripting languages such as Python, Bash, or Shell is also required. Additionally, the candidate should...
-
Technical Support Specialist
2 months ago
Sacramento, California, United States Smart IMS Full timeJob Summary:Smart IMS is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key Responsibilities:Operate, maintain, and perform repairs on information technology equipment and...
-
Technical Support Specialist
1 month ago
Sacramento, California, United States Gainwell Technologies Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Gainwell Technologies. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key ResponsibilitiesInstall and configure new IT...
-
Technical Support Specialist
1 week ago
Sacramento, California, United States Gainwell Technologies Full timeAbout the RoleThis is an exciting opportunity to join our team as a Technical Support Specialist at Gainwell Technologies. As a key member of our IT Support team, you will play a vital role in providing exceptional technical support to our clients.Key ResponsibilitiesProvide technical support to clients via phone, email, and in-person, resolving issues...
-
Technical Support Specialist
3 weeks ago
Sacramento, California, United States Gainwell Technologies Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Gainwell Technologies. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key ResponsibilitiesInstall and configure new IT...
-
Technical Support Specialist
1 month ago
Sacramento, California, United States Red Oak Technologies Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Red Oak Technologies. As an onsite support technician, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide technical support to clients on Mac OS and iOS devicesWork closely with clients to understand their...
-
Technical Support Specialist
3 days ago
Sacramento, California, United States Sutter Health Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Sutter Health. As a key member of our Service Desk, you will provide first-level technical support to our clients via phone, portal, and other modes of incoming contacts.Key ResponsibilitiesProvide timely and effective technical support to clients via phone, portal, and...
-
Technical Support Specialist
1 week ago
Sacramento, California, United States Beacon Hill Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Beacon Hill. The ideal candidate will have 3+ years of experience in technical support, with a strong background in Linux and Windows environments.Key ResponsibilitiesProvide technical support for Linux and Windows systems, including troubleshooting and resolving...
-
Technical Support Specialist
3 days ago
Sacramento, California, United States Beacon Hill Full timeJob SummaryBeacon Hill is seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have 3+ years of technical support experience with Linux and Windows environments, as well as scripting skills in Python, Bash, or Shell. Strong customer service and communication skills are also essential.Key Responsibilities• Provide...
-
Technical Support Specialist
1 week ago
Sacramento, California, United States Beacon Hill Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Beacon Hill. The ideal candidate will have 3+ years of experience in technical support, with a strong background in Linux and Windows environments.Key Responsibilities:Provide technical support for Linux and Windows systems, including troubleshooting and resolving...
-
Technical Support Specialist
3 days ago
Sacramento, California, United States Beacon Hill Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Beacon Hill. The ideal candidate will have a strong background in Linux and Windows system administration, with experience in scripting languages such as Python, Bash, or Shell.Key ResponsibilitiesProvide technical support for Linux and Windows environments, including...
-
Technical Support Specialist
7 days ago
Sacramento, California, United States Vantage Elevator Solutions Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Vantage Elevator Solutions. The ideal candidate will have a strong background in electronics and customer support, with experience in troubleshooting and resolving technical issues related to elevator systems.Key Responsibilities:Provide technical support to customers via...
-
Technical Support Specialist II
7 days ago
Sacramento, California, United States Sutter Health Full timeJob SummaryAs a Service Desk Specialist II at Sutter Health, you will provide first-level technical support to clients via phone, portal, and other modes of incoming contacts. Your primary goal will be to resolve technical problems and information technology issues for desktop, laptop, or network services used by personnel.Key ResponsibilitiesProvide timely...
-
Technical Support Specialist
1 month ago
Sacramento, California, United States Smart IMS Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Smart IMS. The successful candidate will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key ResponsibilitiesOperate, maintain, and perform repairs on information technology equipment...
-
Technical Support Specialist
3 weeks ago
Sacramento, California, United States Smart IMS Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Smart IMS. As a key member of our support team, you will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key ResponsibilitiesOperate, maintain, and perform repairs on information...
Technical Support Specialist
2 months ago
Holt of California, a distinguished member of the Caterpillar dealer network, specializes in the sale, service, and rental of a diverse range of machinery, including both large and small construction equipment, forklifts, and power generation systems.
LOCATION: West Sacramento, CA
POSITION SUMMARY
The Technical Support Specialist will provide essential technical assistance for the Power System Division, executing a variety of responsibilities aimed at ensuring optimal performance and customer satisfaction.
KEY RESPONSIBILITIES
- Assess and manage all technical documentation and information.
- Oversee the implementation of Caterpillar machine updates, including Generators, Transfer Switches, and other Power System Equipment, in accordance with service directives.
- Conduct thorough Failure Analysis.
- Deliver technical support for all Power Systems-related inquiries, including industrial engines and electric power generation systems.
- Collaborate with technicians and supervisors to address technical requirements.
- Engage with Caterpillar parts and service representatives to facilitate technical support and enhance product reliability.
- Assist management with warranty administration, service letter management, and extended service contracts.
- Contribute to the development of training programs for technicians, providing instruction on Caterpillar SISWEB/TMI and other dealer systems.
- Investigate and report on repair status for customers and internal teams as needed.
- Perform additional technical communication tasks, including liaising with factory engineering for technical support and documenting product issues.
- Prepare customer quotes as necessary.
- Maintain proactive communication with customers regarding scheduling, job status, and cost estimates.
- Other responsibilities as assigned.
QUALIFICATIONS
- Strong sense of accountability and responsibility.
- Attention to detail and accuracy in work.
- Excellent analytical and problem-solving skills.
- Ability to assertively advocate for solutions and ideas.
- Customer-focused approach to service delivery.
- Organizational skills to manage multiple tasks effectively.
EDUCATION AND EXPERIENCE
Associate degree (AA) or equivalent from a two-year college or technical school; or five years of relevant experience in a Caterpillar-related environment; or a combination of education and experience.
SKILLS AND ABILITIES
- Proficient in reading and interpreting technical documents.
- Capable of writing clear reports and correspondence.
- Effective communication skills for presentations to groups.
- Mathematical skills for calculations related to discounts, interest, and other financial metrics.
- Ability to follow written and oral instructions accurately.
- Proficient in computer usage and software applications.
- Self-motivated with strong prioritization skills.
- Ability to work efficiently in a technical environment.
- Strong interpersonal skills for customer and team interactions.
CERTIFICATIONS
Must possess a valid class C driver's license with a clean driving record.
WORK ENVIRONMENT
The work environment may involve exposure to mechanical parts and varying weather conditions, with noise levels ranging from moderate to loud.
COMPENSATION
Salary Range: $90,000 - $100,000 Annually
Compensation is commensurate with experience and qualifications.
BENEFITS
Holt of California offers a competitive salary along with comprehensive company-paid benefits, including medical, dental, retirement plans, vacation, and holiday pay.
DIVERSITY AND INCLUSION
Holt of California is an Equal Opportunity Employer, providing equal employment opportunities to all individuals without regard to race, color, religion, sex, age, national origin, or disability status.
