Customer Service Representative

4 weeks ago


Swartz Creek, Michigan, United States GPM Investments Full time
Customer Service Representative

At GPM Investments, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be the friendly face that greets everyone who walks through our doors. Your role will be to offer assistance, answer questions, and ensure a pleasant shopping experience for our customers.

Responsibilities
  1. Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  2. Keep our shelves perfectly stocked, our displays appealing, and our store clean, maintaining a safe and welcoming environment for customers and colleagues alike.
  3. Efficiently manage the cash register, handle transactions with a smile, and keep the financial flow seamless and accurate.
  4. Collaborate with your colleagues to ensure smooth operations, always ready to lend a hand wherever needed.
  5. Take pride in maintaining a clean and inviting store, including cleaning restrooms, ensuring the inside and outside of the store are tidy, emptying trash bins, and refilling window washing stations.

Qualifications
  • Age Requirement: Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.


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