Office Coordinator

2 weeks ago


Springdale, Arkansas, United States Thomas Fence Full time
Job Description

Key Responsibilities:

  • Scheduling and Coordination: Schedule and reschedule residential customers according to sales representative requirements, and forward commercial customers to commercial sales.
  • Customer Service: Answer phone calls, provide excellent customer service, and communicate important matters to the CEO.
  • Administrative Support: Provide administrative support to sales and operations, including event coordination, data entry, and record-keeping.

Key Tasks:

  • Customer Relationship Management: Build and maintain strong relationships with customers, solicit customer reviews, and prepare thank-you notes.
  • Mail and Communication: Check the mailbox, prepare thank-you note envelopes, and take outgoing mail to the post office.
  • Safety and Compliance: Maintain safety records, assign leads to safety meetings, and ensure compliance with OSHA regulations.
  • Marketing and Lead Generation: Post photos and updates on social media, manage email marketing campaigns, and generate leads through research and follow-up.

Requirements:

  • Communication Skills: Excellent communication and interpersonal skills.
  • Organizational Skills: Strong organizational and time management skills.
  • Technical Skills: Proficiency in Microsoft Office and other software applications.

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