Medical Services Coordinator

1 month ago


Killington, Vermont, United States Rutland Regional Medical Center Full time

Rutland Regional Medical Center seeks a highly skilled and detail-oriented Medical Services Coordinator to provide exceptional patient care and support in our front office.

About the Role:

The successful candidate will serve as the initial point of contact for patients, families, and healthcare providers, providing a positive and welcoming experience. They will be responsible for registering patients, collecting demographic and insurance information, and ensuring accurate records and timely billing.

Responsibilities:

  • Provide excellent customer service and respond to patient inquiries in a timely and professional manner.
  • Register patients and collect demographic, insurance, and clinical information accurately and efficiently.
  • Ensure accurate records and timely billing by following established procedures and protocols.
  • Communicate with patients regarding visit information, such as preparation for clinic visits, diagnostic testing, or procedures.
  • Assist clinical staff as needed and perform clerical duties to ensure efficient patient flow.

Requirements:

  • High school diploma or equivalent required; 2 years secretarial experience or medical office training, including 1 year patient or customer service experience.
  • Excellent oral and written communication skills.
  • Demonstrated strong knowledge of basic computer skills.
  • Demonstrated moderate knowledge of Medical Terminology.

Compensation: $18.25 - $26.36 per hour, depending on experience and qualifications.



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