Medical Services Coordinator
1 month ago
Rutland Regional Medical Center seeks a highly skilled and detail-oriented Medical Services Coordinator to provide exceptional patient care and support in our front office.
About the Role:
The successful candidate will serve as the initial point of contact for patients, families, and healthcare providers, providing a positive and welcoming experience. They will be responsible for registering patients, collecting demographic and insurance information, and ensuring accurate records and timely billing.
Responsibilities:
- Provide excellent customer service and respond to patient inquiries in a timely and professional manner.
- Register patients and collect demographic, insurance, and clinical information accurately and efficiently.
- Ensure accurate records and timely billing by following established procedures and protocols.
- Communicate with patients regarding visit information, such as preparation for clinic visits, diagnostic testing, or procedures.
- Assist clinical staff as needed and perform clerical duties to ensure efficient patient flow.
Requirements:
- High school diploma or equivalent required; 2 years secretarial experience or medical office training, including 1 year patient or customer service experience.
- Excellent oral and written communication skills.
- Demonstrated strong knowledge of basic computer skills.
- Demonstrated moderate knowledge of Medical Terminology.
Compensation: $18.25 - $26.36 per hour, depending on experience and qualifications.
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