Rutland Regional Medical Center Front Office Assistant Role

3 weeks ago


Killington, United States Rutland Regional Medical Center Full time

Rutland Regional Medical Center is seeking a highly skilled and experienced Front Office Assistant to join our team. In this critical role, you will serve as the initial point of contact for patients, referring offices, physicians, and providers, providing exceptional customer service and ensuring seamless communication.

Key Responsibilities:

  • Register patients with complete demographic, insurance, and clinical information for accurate records and timely billing.
  • Collect co-payments at point of service and communicate effectively with patients regarding payments.
  • Manage multiple incoming phone calls and face-to-face conversations with high levels of integrity, triaging, and trouble-shooting.

Requirements:

  • High School diploma or equivalent.
  • 2 years secretarial experience or medical office training including 1 year patient or customer service experience.
  • Experience using a computerized health information system.

Skills and Qualifications:

  • Excellent oral and written communication skills.
  • Demonstrated strong knowledge of basic computer skills.
  • Demonstrated moderate knowledge of Medical Terminology.

We offer a competitive salary in the range of $15.80 - $23.46 per hour, commensurate with experience.



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