Phone Call Center Associate

6 days ago


Newport Beach, United States Sweet James LLP Full time
About the Role

Sweet James LLP is a renowned law firm dedicated to providing exceptional legal services. We are looking for a skilled Phone Call Center Associate to join our team in Newport Beach.

The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. A background in customer service, sales, or hospitality would be an asset.

This is a full-time position with an estimated annual salary of $50,000 - $65,000, depending on experience.

Responsibilities

  • Manage phone calls from potential customers and respond accordingly
  • Collect and document client information
  • Develop strong relationships with clients through effective communication
  • Perform various administrative tasks as needed

Requirements

  • A positive attitude and strong work ethic
  • Ability to thrive in a high-pressure environment
  • Previous experience in customer-facing roles
  • Excellent communication skills
  • Flexibility to work outside regular business hours
  • Bilingualism is a desirable trait

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