Phone Call Ambassador

3 weeks ago


Daytona Beach, Florida, United States City Thrift Daytona,FL #120 - Daytona Full time
About Us: City Thrift is a leading thrift store chain with a strong presence in Daytona, FL. We are dedicated to providing top-notch customer service and creating a positive shopping experience for our customers. As a Phone Call Ambassador, you will play a vital role in achieving this goal by ensuring successful donation pickups and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Provide accurate information in a positive manner when answering questions and/or addressing customer concerns.
  • Conduct follow-up calls to donors verifying pickup schedule and that all pertinent information has been entered accurately.

Requirements:
  • Excellent verbal and written communication skills.
  • Aptitude with computer programs.

The estimated salary for this position is approximately $50,000 per year.

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