BDC Call Center Agent

2 months ago


West Palm Beach, United States Mercedes-Benz of Palm Beach Full time

New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required.

BDC Call Center Agent - Benefits

  • $16 base per hour, plus bonus
  • Family Owned and Operated
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Accrued Vacation & Sick Time
BDC Customer Care Specialist - Responsibilities
  • Promote and seek out opportunities to deliver a top-notch customer experience
  • Work closely with the BDC Manager to schedule service appointments
  • Complete outbound phone calls as assigned by the BDC Manager
  • Answer inbound phone calls
  • Stay informed about service updates, recalls and service requirements
  • Maintain a business casual appearance
BDC Customer Care Specialist - Requirements
  • 5-day work week, only one Saturday every three weeks
  • Mathematical skills to calculate figures and amounts such as discounts and pricing
  • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
  • Clean driving record & valid driver's license
  • Great customer service skills & motivation to be successful
  • Able to multitask
  • Able to communicate persuasively with customers to set appointments
  • Excellent computer skills required
  • Excellent phone presence
  • Automotive experience helpful but not required
  • Great communication skills
  • 18+ years of age or older

Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country's success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  • West Palm Beach, United States Mercedes-Benz of Palm Beach Full time

    New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls is preferred, but not required. BDC Call Center Agent - Benefits $16 base per hour, plus bonus! Family Owned and Operated Medical, Dental, and...


  • West Palm Beach, Florida, United States Mercedes-Benz of Palm Beach Full time

    BDC Call Center Agent Job DescriptionNew Country Motor Car Group is a leading family-owned business in the automotive industry, seeking a skilled BDC Call Center Agent to join our team at Mercedes-Benz of Palm Beach. As a key member of our Customer Service Call Center, you will play a vital role in enhancing the overall customer...


  • West Palm Beach, Florida, United States Mercedes-Benz of Palm Beach Full time

    BDC Call Center Agent Job DescriptionNew Country Motor Car Group is seeking a highly motivated and customer-focused BDC Call Center Agent to join our team at Mercedes-Benz of Palm Beach. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through outbound and inbound calls, ensuring seamless...


  • West Palm Beach, Florida, United States Mercedes-Benz of Palm Beach Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused BDC Call Center Agent to join our team at Mercedes-Benz of Palm Beach. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through outbound and inbound calls, ensuring seamless communication and building strong relationships...


  • West Palm Beach, Florida, United States Mercedes-Benz of Palm Beach Full time

    BDC Outbound Call Center AgentWe are seeking a highly motivated and customer-focused individual to join our West Palm Beach Customer Service Call Center team as a BDC Outbound Call Center Agent.This role offers on-the-job training and the opportunity to develop a rewarding career in the automotive industry.Key Responsibilities:Promote and seek out...


  • West Palm Beach, Florida, United States Mercedes-Benz of Palm Beach Full time

    Job OverviewMercedes-Benz of Palm Beach is seeking a highly motivated and customer-focused BDC Call Center Agent to join our team. As a key member of our sales team, you will be responsible for promoting and delivering a top-notch customer experience through outbound phone calls and scheduling service appointments.Key Responsibilities:Promote and seek out...


  • West Palm Beach, Florida, United States Mercedes-Benz of Palm Beach Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused BDC Outbound Call Center Agent to join our team at Mercedes-Benz of Palm Beach. As a key member of our sales team, you will be responsible for promoting and delivering exceptional customer experiences through outbound calls.Key Responsibilities:Promote and seek out opportunities to deliver...


  • Delray Beach, United States Opal Collection & Affiliates Call Center and Revenue Office Full time

    Call Center Reservation Agent Job Summary: Under the guidance of the Call Center Manager, the Call Center Reservation Agent is responsible for answering all telephone inquiries with regards to room reservations and hotel information. The call center reservation agent is to answer all inquiries in a professional, courteous, and efficient manner and attempt to...

  • BDC Agent

    4 weeks ago


    Long Beach, California, United States Harbor Auto Group Full time

    About UsHarbor Auto Group is a family-owned and operated dealership with a rich history of serving the Long Beach community since 1923. We are proud to be a Golden Rule dealership, treating our customers and employees with the utmost respect and care.Job DescriptionWe are seeking a highly organized and customer-focused BDC Agent to join our team. As a BDC...


  • Delray Beach, Florida, United States Opal Collection & Affiliates Call Center and Revenue Office Full time

    Job SummaryThe Call Center Reservation Agent is a key member of our team, responsible for providing exceptional customer service to guests making room reservations and hotel inquiries. This role requires a professional, courteous, and efficient approach to every interaction, with a focus on turning each call into a booking.We offer a range of benefits to our...

  • BDC Agent

    2 weeks ago


    Long Beach, United States Sonic Automotive Full time

    Job DescriptionThe Service BDC Associate is responsible for generating services appointments with customers that contact Long Beach BMW via the internet.  The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.  This highly accountable position...


  • Delray Beach, Florida, United States Opal Collection & Affiliates Call Center and Revenue Office Full time

    Job SummaryOpal Collection & Affiliates Call Center and Revenue Office is seeking a skilled Call Center Reservation Agent to join our team. As a key member of our call center, you will be responsible for answering all telephone inquiries related to room reservations and hotel information.We offer a dynamic and fast-paced work environment, with opportunities...


  • Delray Beach, Florida, United States Opal Collection & Affiliates Call Center and Revenue Office Full time

    Call Center Reservation Agent Job SummaryAs a Call Center Reservation Agent with Opal Collection & Affiliates Call Center and Revenue Office, you will be responsible for providing exceptional customer service to guests by answering all telephone inquiries regarding room reservations and hotel information. You will be the first point of contact for guests,...


  • Delray Beach, Florida, United States Opal Collection & Affiliates Call Center and Revenue Office Full time

    About the RoleWe are seeking a skilled Call Center Reservation Agent to join our team at Opal Collection & Affiliates Call Center and Revenue Office. As a key member of our call center team, you will be responsible for providing exceptional service to our guests, answering their inquiries, and making their reservations a seamless...


  • West Palm Beach, United States Ocwen Financial Full time

    The Coordinator, Customer Resolutions Flex Agent is a call center phone agent position within the Companys forward mortgage servicing business. This position reports to a Team Lead, Customer Resolutions and works independently on a team located in Call Center, Representative, Customer Service, Communications, Team Lead, Retail, Mortgage


  • West Palm Beach, Florida, United States Mercedes-Benz of Palm Beach Full time

    We are seeking a highly motivated and customer-focused individual to join our team at Mercedes-Benz of Palm Beach as a BDC Call Center Agent. This role involves working closely with the BDC Manager to schedule service appointments, making outbound phone calls, and providing top-notch customer service.Responsibilities:Promote and deliver exceptional customer...


  • West Palm Beach, Florida, United States Mercedes-Benz of Palm Beach Full time

    **Job Summary**Mercedes-Benz of Palm Beach is seeking a highly motivated and customer-focused BDC Call Center Agent to join our team. As a key member of our sales support team, you will be responsible for promoting and delivering a top-notch customer experience, working closely with our BDC Manager to schedule service appointments, and completing outbound...


  • West Palm Beach, Florida, United States Mercedes-Benz of Palm Beach Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a BDC Call Center Agent at Mercedes-Benz of Palm Beach. As a key member of our sales team, you will be responsible for promoting and delivering a top-notch customer experience, working closely with our BDC Manager to schedule service appointments, and...

  • Call Center Agent

    3 months ago


    Virginia Beach, United States RK Chevrolet Full time

    Description of the role: As a Call Center Agent at RK Chevrolet, you will be responsible for handling inbound and outbound calls from customers, providing exceptional customer service and resolving any inquiries or issues they may have. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment....


  • West Palm Beach, United States Randstad Full time

    Looking for a quick gig with great hours and NO weekends? This role is perfect for you! Earn $16/hour while working Monday through Friday, 7:30 AM to 3:30 PM-and best of all, no prior call center experience is required! Your main responsibility will be answering inbound phone calls using a super easy, pre-written script to help customers sign up for 90 days...