Help Desk Specialist
2 days ago
Company: Insight Global
Location: Remote/Onsite
Duration: 6-month contract
Job SummaryWe are seeking a skilled Help Desk Technician to join our team. The successful candidate will possess expertise in troubleshooting and repairing a wide range of computer equipment, including servers, workstations, field computers, peripherals, handheld devices, software, operating systems, and programming.
Key Responsibilities- Provide technical support to employees via phone, email, or in-person
- Troubleshoot and repair computer equipment, including hardware and software issues
- Manage work assignments with minimal supervision while adhering to departmental change control and problem reporting procedures
- Communicate effectively with employees from all levels and departments in a technical and non-technical manner
- Strong communication and customer service skills
- Ability to troubleshoot the whole Windows suite
- Ability to troubleshoot computers, printers, and other related hardware such as servers, workstations, cellphones & handheld devices
- Certifications: Comptia, A+, or Network+
- Server troubleshooting experience
As a Help Desk Technician with Insight Global, you will have the opportunity to work with a dynamic team and develop your technical skills in a fast-paced environment.
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