Help Desk Analyst

6 hours ago


Carson City, Nevada, United States Rose International Full time
About the Role

We are seeking a highly skilled and motivated Help Desk Analyst to join our team at Rose International. As a Help Desk Analyst, you will be responsible for providing exceptional client service and technical support to users of our helpdesk system.

Key Responsibilities
  • Provide personalized assistance to helpdesk customers, ensuring a prompt and effective resolution to their technical issues.
  • Collaborate closely with team leaders and management to address complex issues and escalate when necessary.
  • Log, manage, update, and resolve user incidents and requests, ensuring accurate categorization and priority assignments.
  • Maintain an elevated level of knowledge of current cloud solutions, standard hardware and software configurations, and operating procedures.
  • Collaborate with the team to resolve problems, demonstrating creative problem-solving and a pragmatic approach with a client-focused mindset.
Requirements
  • Basic knowledge and understanding of service support procedures.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.


  • Help Desk Analyst

    3 weeks ago


    Carson City, Nevada, United States Rose International Full time

    About the RoleWe are seeking a highly skilled and customer-focused Help Desk Analyst to join our team at Rose International. As a Help Desk Analyst, you will be responsible for providing exceptional technical support and service to our clients, ensuring their technical issues are resolved promptly and efficiently.Key ResponsibilitiesClient Service: Serve as...

  • Help Desk Analyst

    5 days ago


    Carson City, Nevada, United States Rose International Full time

    About the JobWe are seeking a highly skilled and motivated Help Desk Analyst to join our team at Rose International. As a Help Desk Analyst, you will be responsible for providing exceptional client service and technical support to users of our election systems and software.Key ResponsibilitiesProvide personalized assistance to clients, answering questions...

  • Help Desk Analyst

    2 weeks ago


    Carson City, Nevada, United States Rose International Full time

    About the RoleWe are seeking a highly skilled and motivated Help Desk Analyst to join our team at Rose International. As a Help Desk Analyst, you will be responsible for providing exceptional client service and technical support to users of our helpdesk system.Key ResponsibilitiesServe as the primary point of contact for helpdesk customers, ensuring a...

  • Help Desk Analyst

    2 weeks ago


    Carson City, Nevada, United States Rose International Full time

    About the RoleWe are seeking a highly skilled and motivated Help Desk Analyst to join our team at Rose International. As a Help Desk Analyst, you will be responsible for providing exceptional client service and technical support to users of our helpdesk.Key ResponsibilitiesClient Service: Serve as the primary point of contact for helpdesk customers, ensuring...

  • Help Desk Analyst

    5 days ago


    Carson City, Nevada, United States Rose International Full time

    About the RoleWe are seeking a highly skilled and motivated Help Desk Analyst to join our team at Rose International. As a Help Desk Analyst, you will be responsible for providing exceptional client service and technical support to users of our helpdesk system.Key ResponsibilitiesProvide personalized assistance to helpdesk customers, ensuring a prompt and...

  • Help Desk Analyst 4

    2 weeks ago


    Carson City, Nevada, United States INSPYR Solutions Full time

    About the RoleWe are seeking a highly skilled Help Desk Analyst to join our team at INSPYR Solutions. As a Help Desk Analyst, you will be responsible for providing exceptional client service and technical support to users of our helpdesk system.Key ResponsibilitiesProvide personalized assistance to clients, answering questions and resolving technical issues...

  • Help Desk Analyst 4

    7 hours ago


    Carson City, Nevada, United States INSPYR Solutions Full time

    About the RoleWe are seeking a highly skilled and experienced Help Desk Analyst to join our team at INSPYR Solutions. As a Help Desk Analyst, you will be responsible for providing exceptional client service and technical support to users of the VREMS helpdesk.Key ResponsibilitiesProvide personalized assistance and technical support to clients, addressing...


  • Carson City, Nevada, United States INSPYR Solutions Full time

    Help Desk Analyst 4 RoleWe are seeking a skilled Help Desk Analyst 4 to join our team at INSPYR Solutions. As a Help Desk Analyst 4, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Provide technical support to clients via phone, email, and remote desktop Troubleshoot and...


  • Carson City, Nevada, United States INSPYR Solutions Full time

    Help Desk Analyst 4 Job DescriptionWe are seeking a highly skilled Help Desk Analyst 4 to join our team at INSPYR Solutions. As a Help Desk Analyst 4, you will be responsible for providing technical support to our clients and resolving complex technical issues.Key Responsibilities:Provide technical support to clients via phone, email, and remote...


  • Carson City, Nevada, United States INSPYR Solutions Full time

    Help Desk Analyst 4 Job DescriptionJoin INSPYR Solutions as a Help Desk Analyst 4 in Carson City, NV. This 10-12 month contract opportunity offers a competitive compensation package of $25 - $ and requires 3 days a week remote work and 2 days a week on-site work, with 10% travel within the state.Key Responsibilities:Provide technical support to employees and...


  • Carson City, Nevada, United States INSPYR Solutions Full time

    Job Title:Help Desk Analyst 4Job Summary:We are seeking a skilled Help Desk Analyst 4 to join our team at INSPYR Solutions. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.Key Responsibilities:Respond to and resolve technical issues via phone, email, and remote desktop supportProvide...


  • Carson City, Nevada, United States INSPYR Solutions Full time

    Help Desk Analyst 4 Job OpportunityWe are seeking a skilled Help Desk Analyst 4 to join our team at INSPYR Solutions. This is a 10-12 month contract position, working 3 days a week remotely and 2 days a week on site in Carson City, NV. The role involves providing technical support to our clients, with up to 10% travel within the state.Key...


  • Carson City, Nevada, United States INSPYR Solutions Full time

    Help Desk Analyst 4 Job DescriptionWe are seeking a skilled Help Desk Analyst 4 to join our team at INSPYR Solutions. This is a 10-12 month contract position, working 3 days a week remotely and 2 days a week on-site in Carson City, NV. The role involves providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and...


  • Carson City, Nevada, United States INSPYR Solutions Full time

    Help Desk Analyst 4 Job DescriptionWe are seeking a skilled Help Desk Analyst 4 to join our team at INSPYR Solutions. As a key member of our IT support team, you will be responsible for providing technical assistance and resolving issues for our clients.Key Responsibilities:Provide timely and effective technical support to clients via phone, email, and...


  • Carson City, Nevada, United States Acro Service Corp Full time

    Job Title: Help Desk AnalystJob Summary:Acro Service Corp is seeking a highly skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Main Responsibilities:Client Service:Provide personalized support to clients, ensuring their technical issues...


  • Carson City, Nevada, United States Acro Service Corp Full time

    Job Title: Help Desk AnalystJob Summary:We are seeking a highly skilled Help Desk Analyst to join our team at Acro Service Corp. As a Help Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Main Responsibilities:Client Service: Serve as the primary point of contact for helpdesk customers,...


  • Carson City, Nevada, United States Acro Service Corp Full time

    Job Title: Help Desk AnalystJob Summary:The Help Desk Analyst is responsible for delivering exceptional client service and technical support to users of the helpdesk. This role involves providing personalized assistance, answering questions, diagnosing and resolving technical issues, and maintaining detailed incident documentation.Main Duties:Client Service:...


  • Carson City, Nevada, United States Link Technologies Full time

    Helpdesk Analyst Job DescriptionLink Technologies is seeking a skilled Helpdesk Analyst to join our team. As a Helpdesk Analyst, you will be the primary point of contact for customers, addressing routine queries and resolving technical issues.Responsibilities:Provide first-line support to customers, addressing technical issues and resolving problems.Delegate...


  • Carson City, Nevada, United States Link Technologies Full time

    Job Title: Helpdesk AnalystLink Technologies is seeking a skilled Helpdesk Analyst to join our team. As a Helpdesk Analyst, you will be the primary point of contact for customers, addressing routine queries and resolving technical issues.Responsibilities:Serve as the initial point of contact for helpdesk customers, addressing routine queries and resolving...

  • EDI Analyst

    1 week ago


    Carson City, Nevada, United States Evolent Health Full time

    About Evolent HealthEvolent Health is a healthcare company that partners with health plans and providers to achieve better outcomes for people with complex and costly health conditions.We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's why diversity...