Senior Manager, Payroll Implementation

2 weeks ago

Blacksburg, Virginia, United States BambooHR Full time
Job Description

BambooHR is seeking a highly skilled Senior Manager, Payroll Implementation to join our team. As a key player in our mission to set people free to do great work, you will help develop strategies to enhance processes, drive efficiencies, and scale our payroll onboarding team to the next level.

Key Responsibilities:

  • Develop and retain top talent to ensure headcount is fully utilized
  • Define, capture, and report on metrics that promote the right behaviors from the team and drive the overall success of the team forward
  • Design and continually refine the process for onboarding payroll clients
  • Conduct compensation and career advancement discussions with teams to help multiply and grow the department
  • Help other groups recognize their touchpoints with the client and the impact that has on their experience
  • Analyze team processes consistently and develop changes to promote increased efficiencies
  • Develop interdepartmental collaboration that promotes client retention and PM growth opportunities
  • Identify the resources needed for the Payroll Imp team (Ops, Product, other depts, etc) and take the necessary steps to ensure those resources are collaborative/coordinated/received
  • Become a protector of BambooHR's culture, strategically thinking about how decisions will change policies, practices, personal stories, and satisfaction
  • Develop and achieve objectives and goals to support company vision/initiatives
  • Ensure eNPS for team maintains at a high level along with NPS/CSAT for customer experience maintains at a high level
  • Responsible for resource planning and being fiscally minded and careful with human capital
  • Looks to maximize return and maintain team morale
  • Looks to grow key talent to other areas of CX or for leadership
  • Hiring/firing and improvement plans for employees that are performing below standards
  • Final interviews for all department hires

Requirements:

  • 5+ years of proven experience in the nuances and specifics of payroll; including payroll onboarding dynamics/processes
  • Experience with SAAS environment
  • 5+ years of successful management experience, preferably in an onboarding/implementation environment
  • Experience in having difficult conversations in a management role
  • Consistently meets or exceeds key performance in prior role
  • Proven to have highly organized and able to multitask
  • Demonstrates exceptional communication skills
  • Able to function successfully in a collaborative team environment
  • Strong leadership skills – must be able to work confidently and effectively with multiple departments and levels within the company
  • Ability to de-escalate client and internal situations

What We Offer:

  • Great Company Culture. We've been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor, & Comparably for our great workplace culture.
  • Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
  • Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)
  • Health Benefits. Medical with HSA and FSA options, dental, and vision.
  • Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
  • Financial Peace University. We pay for a one year subscription and you walk away with financial savvy and a bonus.
  • Give back. Get paid to give your time to the community: ask us about this
  • Educational Benefits. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses.
  • Amazing Office Amenities. We've got incredible benefits at our Draper headquarters including a full size gym, pickleball courts, a great office cafe, and free fountain drinks Ask us more about our office
  • In-Person Onboarding All new hires get to experience our in-person onboarding class, Bamboo Beginnings, at our Draper, UT headquarters Ask us more about Bamboo Beginnings
  • Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.

About Us:

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

  • Senior Manager of Payroll Tax Operations

    3 weeks ago

    Blacksburg, Virginia, United States BambooHR Full time

    Job SummaryBambooHR is seeking a highly skilled and experienced Senior Manager of Payroll Tax Operations to lead and oversee multiple payroll tax-related production functions within our company. This role is critical in ensuring the timely and accurate processing of payroll corrections, amended returns, tax notices, and our print & mail functions.The ideal...

  • Senior Product Manager

    3 weeks ago

    Blacksburg, Virginia, United States BambooHR Full time

    Job DescriptionBambooHR is seeking an experienced Senior Product Manager to lead the development of our payroll services team. As a key member of our product team, you will be responsible for defining and delivering high-value solutions that improve user behavior and outcomes for our internal payroll services teams and BambooHR.Key Responsibilities:Develop a...

  • Payroll Clerk

    3 weeks ago

    Blacksburg, Virginia, United States Accounting Associates Inc Full time

    Job SummaryWe are seeking a highly skilled Payroll Clerk & Bookkeeper to join our team at Accounting Associates, Inc. in Blacksburg, VA. The successful candidate will be responsible for handling payroll processing, maintaining accurate financial records, and assisting with bookkeeping tasks.Key Responsibilities:Process payroll and maintain accurate financial...

  • Enterprise Implementation Manager

    2 weeks ago

    Blacksburg, Virginia, United States HealthEquity Full time

    Implementation Manager III Job DescriptionWe are seeking a highly skilled Implementation Manager III to oversee all aspects of the enterprise client implementation process from initiation to transition. This role requires minimal direction and significant latitude for independent judgement and discretion.Key Responsibilities:Coordinate and plan with all...

  • IT Field Services Technician

    2 weeks ago

    Blacksburg, Virginia, United States Oldcastle Payroll, Inc. Full time

    Job SummaryOldcastle Payroll, Inc. is seeking an IT Field Services Technician to provide technical support and maintenance for our computer networks and related computing environments. The successful candidate will be responsible for troubleshooting and resolving technical issues, as well as providing excellent customer service to our end-users.Key...

  • LPN Medication Care Manager

    1 month ago

    Blacksburg, Virginia, United States Sunrise Senior Living Full time

    About the RoleSunrise Senior Living is seeking a dedicated and compassionate LPN Medication Care Manager to join our team. As a Medication Care Manager, you will play a vital role in ensuring the highest quality of care for our residents by administering medications and treatments in a safe and organized manner.ResponsibilitiesAdminister medications and...

  • Senior Financial Analyst, Card Management

    3 weeks ago

    Blacksburg, Virginia, United States Tesla Full time

    Job SummaryWe are seeking a highly skilled Senior Financial Analyst to join our Corporate Card and Expense Team. The successful candidate will be responsible for assisting in system maintenance and reporting, using data analytics to propose improvement opportunities to Tesla's financial management.Key ResponsibilitiesAssist in administering expense and...

  • LPN Medication Care Manager

    2 months ago

    Blacksburg, Virginia, United States Sunrise Senior Living Full time

    Job Title: LPN Medication Care ManagerSunrise Senior Living is seeking a highly skilled LPN Medication Care Manager to join our team. As a Medication Care Manager, you will play a vital role in ensuring the highest quality of care for our residents.Responsibilities:Administer medications and treatments in a safe and organized mannerDocument medication...

  • Implementation Specialist

    2 weeks ago

    Blacksburg, Virginia, United States HealthEquity Full time

    Implementation Specialist Job DescriptionWe are seeking a highly skilled Implementation Specialist to join our team at HealthEquity. As an Implementation Specialist, you will be responsible for navigating the completion of routing tasks and all operational aspects of the client implementation process from initiation to transition.Key Responsibilities:Manage...

  • Senior Identity and Access Manager

    2 weeks ago

    Blacksburg, Virginia, United States HealthEquity Full time

    Job SummaryWe are seeking an experienced Senior IAM Engineer to join our dynamic Security and IT team at HealthEquity. The ideal candidate will possess experience with IGA and PAM solutions including SailPoint IdentityNow and BeyondTrust, Microsoft Entra and Silverfort.Key Responsibilities Assist with the design and implementation of robust IAM solutions...

  • Senior Manager of Engineering

    2 weeks ago

    Blacksburg, Virginia, United States Pluralsight Full time

    Job Title: Senior Manager of EngineeringAbout the Role:As a Senior Manager of Engineering at Pluralsight, you will be responsible for leading a multi-function engineering and DevOps team. You will partner with executive and senior leadership to ensure the success of our customer-facing APIs and third-party integrations.Key Responsibilities:* Regional and/or...

  • Strategic Planning Senior Analyst

    2 weeks ago

    Blacksburg, Virginia, United States Bread Financial Full time

    Job SummaryThe Strategic Planning area under Workforce Management is responsible for modeling staffing requirements and ensuring appropriate levels of staffing in the Customer Care Centers to meet client agreements and business objectives. As a Senior Strategic Planning Analyst at Bread Financial, you will be responsible for developing and administering...

  • Senior Product Manager

    3 weeks ago

    Blacksburg, Virginia, United States BambooHR Full time

    Job OverviewBambooHR is seeking a seasoned Product Manager to lead the development of our HR and payroll solutions. As a key member of our product team, you will be responsible for defining and delivering product features that meet the evolving needs of our customers.Key Responsibilities:Develop a deep understanding of customer needs and pain points through...

  • Senior Cloud Engineer

    3 weeks ago

    Blacksburg, Virginia, United States Leidos Full time

    We are seeking a highly skilled Senior Cloud Engineer to join our team at Leidos. As a Senior Cloud Engineer, you will be responsible for designing, implementing, and managing cloud-based systems and applications.Key Responsibilities:Design and implement cloud-based systems and applicationsManage cloud infrastructure and resourcesDevelop and implement cloud...

  • Senior Identity and Access Management Engineer

    3 weeks ago

    Blacksburg, Virginia, United States HealthEquity Full time

    Job SummaryWe are seeking an experienced Senior Identity and Access Management Engineer to join our dynamic Security and IT team. The ideal candidate will possess expertise in Identity Governance and Administration (IGA) and Privileged Access Management (PAM) solutions, including SailPoint IdentityNow, BeyondTrust, Microsoft Entra, and Silverfort.Key...

  • Senior Customer Success Manager

    4 weeks ago

    Blacksburg, Virginia, United States Pluralsight Full time

    Job Title: Senior Customer Success ManagerAt Pluralsight, we're on a mission to help teams build better by knowing more and working better together. As a Senior Customer Success Manager, you'll play a critical role in driving customer success and growth.About the RoleWe're seeking a seasoned Customer Success professional to join our team. As a Senior...

  • Senior DevOps Engineer

    3 weeks ago

    Blacksburg, Virginia, United States Agility Full time

    Senior DevOps EngineerWe are seeking a highly skilled Senior DevOps Engineer to join our team at Agility. As a key member of our engineering team, you will be responsible for designing, implementing, and managing our cloud infrastructure on Google Cloud Platform (GCP).Key Responsibilities:Design and implement efficient, secure, and robust infrastructure on...

  • Assistant Vice President, Resource Management and Planning

    1 month ago

    Blacksburg, Virginia, United States Commonwealth of Virginia Full time

    About the RoleWe are seeking a highly organized and strategic resource manager to join our team at the Commonwealth of Virginia. As Assistant Vice President, Resource Management and Planning, you will provide collaborative fiscal, human resources, and organizational planning expertise to support the senior leadership of the division.Key...

  • Senior Manager, Process Improvement Specialist

    2 weeks ago

    Blacksburg, Virginia, United States Bill Full time

    At BILL, we're looking for a Senior Manager, Process Improvement to join our team. This role will be focused on the initial design and implementation of a Process Improvement program within Customer Experience Operations.The goal of this program is to deliver business and operational efficiencies leading to quantifiable benefit/value, reducing our overall...

  • Senior Editorial Manager Position

    4 weeks ago

    Blacksburg, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryThe Commonwealth of Virginia is seeking a highly skilled Senior Editorial Manager to join our Student Affairs Communications team in Blacksburg, Virginia. As a key member of our editorial leadership team, you will be responsible for developing and implementing an editorial development strategy, overseeing aspects of editorial content, and ensuring...