Total Loss Claims Adjuster

3 weeks ago


Lincoln, Nebraska, United States FBL Financial Full time
About the Role

We are seeking a highly skilled and detail-oriented Total Loss Representative to join our team at FBL Financial. As a Total Loss Representative, you will play a critical role in helping parties affected by total losses to their vehicles. Your primary responsibility will be to evaluate, negotiate, and settle assigned auto total loss claims with our client/members and claimants.

Key Responsibilities
  • Evaluate and settle assigned auto total loss claims in accordance with company and state rules and regulations.
  • Work closely with appraisers, rental facilities, body shops, and salvage vendors to monitor rental costs and ensure timely resolution of claims.
  • Maintain accurate and detailed records of claims, including file inventory and diary systems.
  • Develop and maintain strong relationships with client/members and claimants to ensure excellent customer service and satisfaction.
  • Stay up-to-date with industry developments and best practices in total loss claims resolution.
Requirements
  • Experience with material damage claims, including auto, boats, motorcycles, and recreational equipment.
  • College degree or equivalent required.
  • High attention to detail and strong analytical skills.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer

At FBL Financial, we offer a comprehensive benefits package, including enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and a dynamic work environment that encourages career growth and development.

Work Authorization

At this time, we are not considering candidates who require immigration sponsorship or work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis.



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