Customer Service Specialist

4 weeks ago


Tampa, Florida, United States Fay Financial Full time
Customer Advocate II Role

Fay Financial is seeking a skilled Customer Advocate II to address complex customer issues. The ideal candidate will have excellent communication skills and the ability to research and resolve issues efficiently.

Key Responsibilities:

  • Listen to customer concerns and identify solutions
  • Document opportunities for improvement
  • Collaborate with Advocate, Customer Experience, Research, and Business Services teams

About Fay Financial:

Fay Financial is a leading financial services company dedicated to providing exceptional customer experiences. We are committed to hiring talented professionals who share our vision and values.



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