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Customer Service Representative

2 months ago

Tampa, Florida, United States Saint-Gobain Full time
Job Summary

We are seeking a highly skilled Customer Service Specialist to join our team at Saint-Gobain. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and support to customers
  • Process customer orders and ensure accurate and timely fulfillment
  • Collaborate with internal teams to resolve customer complaints and issues
  • Develop and maintain strong relationships with customers to ensure loyalty and retention
Requirements
  • High school diploma or equivalent required; associate's degree preferred
  • Bilingual (English/Spanish) oral and written communication skills
  • Excellent customer service skills, with a focus on friendly, courteous, and professional interactions
  • Proficient in Microsoft Windows 2000/XP Professional and SAP experience a plus
  • Ability to read and interpret documents, calculate figures, and organize work
About Saint-Gobain

Saint-Gobain is a leading global company with a rich history and a commitment to innovation and customer satisfaction. Our team members are passionate about delivering exceptional service and solutions to our customers. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.