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Patient Access Director
2 months ago
Job Summary:
ReqOverflow is seeking a highly skilled Patient Access Manager to join our team. As a key member of our Patient Access department, you will be responsible for assisting the Director in daily operations and serving as a liaison between the Shared Service Center and our facility.
Key Responsibilities:
- Ensure adherence to Model AIDET guidelines in all patient interactions and staff training.
- Conduct quality assurance on registrations for all areas of Registration.
- Perform patient registration functions as needed to minimize wait times.
- Respond promptly to patient complaints and concerns.
- Supervise and maintain employee productivity.
- Prepare and manage departmental operations reports, FTEs, and operating budgets.
- Conduct monthly staff meetings and in-services for all responsible areas.
- Assume on-call responsibilities to ensure adequate staff and problem-solving support.
Requirements:
- Bachelor's degree in Business or a related field.
- Minimum three years of experience in Patient Access in an acute care setting.
Benefits:
- Incentive bonus program.
