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Senior Account Sales Representative

2 months ago

San Antonio, Texas, United States Spectrum Full time
Sales Account Representative Job Description

Spectrum is seeking a highly motivated and results-driven Sales Account Representative to join our team. As a Sales Account Representative, you will be responsible for selling products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers.

Key Responsibilities:
  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Meet established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
  • Solicit residential customers through door-to-door solicitation and by building relationships with property management and explains products and services available to same
  • Generate incremental revenue from existing customers by adding new/additional services or upgrades
  • Respond to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
  • Maintain a well-informed knowledge base of competitors' activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
  • Attend and actively contribute to sales meetings and training programs
  • Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders, and sales reporting
  • Collect and account for funds and provide receipts according to Company policy and guidelines
Requirements:
  • Knowledge of cold call sales skills, persuasion, and clear communication skills
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
  • Ability to work outside for extended periods in any season and/or during inclement weather
  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
  • Valid driver's license with a satisfactory driving record within Company required standards
Education and Experience:
  • High School Diploma or equivalent work experience
  • Experience in sales or customer service - 1+
  • Preferred 2+ years sales or relevant work experience
Working Conditions:
  • Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
  • Must be able to lift 10-20 pounds for feet (digital boxes, etc.)
  • Exposure to moderate noise levels
  • Must be able to work evenings and weekends
  • Variable hours: may include weekends, holidays, and split days off