Customer Service Representative

1 day ago


Jacksonville, Florida, United States Planet Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, prospective members, and guests.

Key Responsibilities:
  • Provide a positive member experience by greeting members, prospective members, and guests in a friendly and professional manner.
  • Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Assist with maintaining the neatness and cleanliness of the club.
  • Respond to member questions and concerns in a timely and professional manner.
Requirements:
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.

Compensation: $12.00 per hour

About Us: Planet Fitness is a leading fitness center franchise with over 2,000 locations in the United States and abroad. We are committed to providing a Judgement Free Zone for our members to achieve their fitness goals.

Why Join Our Team: As a Member Services Representative, you will have the opportunity to make a positive impact on our members' lives and be part of a dynamic and growing team.



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