Customer Service Representative
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, prospective members, and guests.
Key Responsibilities:- Provide a positive member experience by greeting members, prospective members, and guests in a friendly and professional manner.
- Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Assist with maintaining the neatness and cleanliness of the club.
- Respond to member questions and concerns in a timely and professional manner.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
Compensation: $12.00 per hour
About Us: Planet Fitness is a leading fitness center franchise with over 2,000 locations in the United States and abroad. We are committed to providing a Judgement Free Zone for our members to achieve their fitness goals.
Why Join Our Team: As a Member Services Representative, you will have the opportunity to make a positive impact on our members' lives and be part of a dynamic and growing team.
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