IT Specialist, Hybrid Support
3 weeks ago
FOH, Inc. is seeking a skilled IT Specialist to join our Business Technology and Innovation (BTI) team. As a key member of our team, you will be responsible for providing technical support and maintaining equipment to ensure the success and productivity of our company.
Key Responsibilities:
- Install, configure, and maintain software infrastructure systems
- Provide technical support for hardware, software, and network-related issues
- Maintain and provision IT support to all team members
- Collaborate with vendors and service providers for specific requests on equipment, software licenses, and IT services
- Assist with asset management of IT equipment, including maintaining inventory levels, labeling, and tracking equipment
Requirements:
- Bachelor's degree preferred
- High School diploma or equivalent
- College coursework in Computer Science, Information Technology field preferred
- Minimum of 2+ years in IT support and/or related experience, training equivalent combination of education and experience
- Proficient in all Microsoft & Windows 10 & 11 applications
- Knowledge in Mac OS
- Proficient in Microsoft applications and active directory
- Proficient with IOS mobile devices
- Troubleshooting computer hardware and software
- Strong understanding in the area of technical support and ticketing system management
What We Offer:
- A dynamic and inclusive work environment
- Opportunities for growth and development
- A competitive salary and benefits package
How to Apply:
Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you
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