Administrative Professional

3 weeks ago


Troy, Michigan, United States SAFEbuilt Full time
Customer Service Administrative Professional

At SAFEbuilt, we're committed to keeping our communities strong and safely built. As a Customer Service Administrative Professional, you'll be a key member of our team, responsible for interfacing with customers to service their building department-related needs.

We're seeking a talented and experienced professional to join our team in Troy, MI. This position offers great opportunity for dynamic, motivated self-starters to work on a variety of assignments. You'll be part of our highly respected team with a full complement of resources to support you and exciting projects to keep you challenged.

JOB REQUIREMENTS:
  • Issue and/or track permits through the permitting process, beginning with application acceptance, plan review, inspections, and permit closure.
  • Establish and maintain systems to ensure that all files, letters, reference manuals, field inspection reports, permit files, blueprints, drawings, and other data or material is maintained in an organized fashion.
  • Work with plans examiners and inspectors throughout the company to develop and ensure consistent processes.
  • Assist with public record requests and record conversion.
SKILLS/KNOWLEDGE:
  • Possess the ability to positively interact with staff members, the general public, contractors, governmental entities, and other clientele.
  • Experience with the complete billing cycle is preferred.
  • Good time management, organization, telephone, attention to detail, and people skills are required.
  • Must be able to perform multi-task operations with frequent interruptions.
  • Perform a variety of duties requiring use of critical thinking, independent judgment, and technical knowledge.
  • Excellent Microsoft Office Skills and permitting software experience are must-haves.
  • Minimum typing speed of 50 WPM.
ESTIMATED SALARY:$65,000 - $80,000 per year depending on experience

Our Culture: We empower people to do what they do best. Our positive and energetic culture fuels our commitment to keeping our communities strong and safely built. We offer a strong salary and benefits package to reward ability, certification levels, and work experience. Benefits include health, dental, vision, life, and disability insurances, paid holidays, paid time off, paid training, new certification bonuses, a matching 401K Plan, and more.

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