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Infrastructure Services Manager
1 month ago
We are seeking an experienced Infrastructure Services Manager to join our team. As a key member of our IT department, you will be responsible for leading the infrastructure team and ensuring the smooth operation of our IT systems.
Key Responsibilities:
- Lead and manage the infrastructure team to achieve business objectives
- Develop and implement IT policies and procedures to ensure strong performance, security, and risk-management capabilities
- Establish and manage staffing levels to ensure adequate resources are available to meet service level objectives and business demands
- Convey technical concepts to both technical and non-technical stakeholders
- Align IT infrastructure strategies with organizational goals and business objectives
Requirements:
- Deep understanding of enterprise systems, including role-based access and security models, with the ability to manage remote access technologies in large-scale environments
- Demonstrated hands-on experience managing a technical team, with a focus on achieving business outcomes, data-driven decision-making, and resource management
- Advanced skills in project management methodologies and tools, ensuring projects are delivered on time, within scope, and aligned with organizational objectives
- Strong technical background, excellent leadership capabilities, and a history of delivering technology solutions that align with business outcomes
- Ability to lead cross-functional teams, promote knowledge sharing, and effectively collaborate with third-party vendors
- Expertise in IT security practices and the implementation of strategies to protect sensitive systems and data
Benefits:
- Traditional pension with employer and employee contributions
- 401(a) and 457 plans with employer contributions
- Choice of generous medical HMO, PPO, or HSA/HDHP plans
- Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
- Wellness incentive of up to $720 annually
- Dental, vision, and life insurance options
- Employer paid long-term disability
- Free Bus/light rail pass
- Tuition reimbursement program up to $6,500 per year
- Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
- Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
- Federal Student Loan Forgiveness offered through Savi