Customer Service Delivery Specialist

6 days ago


Grand Island, Nebraska, United States Premier Rental Purchase of Nebraska Full time
Job Overview

At Premier Rental Purchase of Nebraska, we are seeking a highly skilled Customer Service Delivery Specialist to join our team. As a key member of our operations team, you will play a vital role in ensuring seamless delivery experiences for our customers.

Key Responsibilities:

  • Assist in maintaining high standards of customer satisfaction through timely and professional delivery services.
  • Ensure accurate inventory management and tracking to guarantee prompt deliveries and efficient merchandise relocation.
  • Maintain up-to-date knowledge of rental agreements, product information, and customer interactions.
  • Safeguard company assets, including monetary transactions, property, and vehicles.
  • Communicate effectively with customers, colleagues, and management to ensure seamless collaboration.

Requirements:

  • Bachelor's degree or equivalent work experience is preferred.
  • A valid driver's license and good driving record are mandatory.
  • DOT certification may be required based on state regulations.
  • Must have prior experience in customer-facing roles, with a minimum of one year of experience.
  • Ability to lift up to 75 pounds is essential.

Preferred Skills:

  • Strong analytical skills with attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and adapt to changing situations.
  • Basic arithmetic and reading comprehension skills.

Work Environment:

  • This role requires frequent travel between stores and potential exposure to various weather conditions.
  • The job involves standing, walking, bending, and lifting, with occasional exposure to physical hazards.
  • Prolonged periods of sitting, keyboarding, and phone usage are also expected.

About the Opportunity:

  • We offer a competitive salary range of $35,000-$50,000 per annum, commensurate with experience.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A collaborative and dynamic work environment that encourages teamwork and open communication.

What We Offer:

  • An attractive compensation package with regular performance-based bonuses.
  • A comprehensive benefits plan, including health insurance, retirement savings, and paid time off.
  • Opportunities for career advancement within the company.


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