Customer Service Delivery Specialist
6 days ago
At Premier Rental Purchase of Nebraska, we are seeking a highly skilled Customer Service Delivery Specialist to join our team. As a key member of our operations team, you will play a vital role in ensuring seamless delivery experiences for our customers.
Key Responsibilities:
- Assist in maintaining high standards of customer satisfaction through timely and professional delivery services.
- Ensure accurate inventory management and tracking to guarantee prompt deliveries and efficient merchandise relocation.
- Maintain up-to-date knowledge of rental agreements, product information, and customer interactions.
- Safeguard company assets, including monetary transactions, property, and vehicles.
- Communicate effectively with customers, colleagues, and management to ensure seamless collaboration.
Requirements:
- Bachelor's degree or equivalent work experience is preferred.
- A valid driver's license and good driving record are mandatory.
- DOT certification may be required based on state regulations.
- Must have prior experience in customer-facing roles, with a minimum of one year of experience.
- Ability to lift up to 75 pounds is essential.
Preferred Skills:
- Strong analytical skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and adapt to changing situations.
- Basic arithmetic and reading comprehension skills.
Work Environment:
- This role requires frequent travel between stores and potential exposure to various weather conditions.
- The job involves standing, walking, bending, and lifting, with occasional exposure to physical hazards.
- Prolonged periods of sitting, keyboarding, and phone usage are also expected.
About the Opportunity:
- We offer a competitive salary range of $35,000-$50,000 per annum, commensurate with experience.
- Ongoing training and development opportunities to enhance your skills and career growth.
- A collaborative and dynamic work environment that encourages teamwork and open communication.
What We Offer:
- An attractive compensation package with regular performance-based bonuses.
- A comprehensive benefits plan, including health insurance, retirement savings, and paid time off.
- Opportunities for career advancement within the company.
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