Installation Technician
6 days ago
Spectrum, a leading provider of connectivity services in the United States, is seeking highly motivated and detail-oriented individuals to join our team as Field Technicians. With over 32 million customers across 41 states, we are committed to delivering exceptional service and innovative technology solutions.
Estimated Salary: $65,000 per year, depending on experience and location. This competitive compensation package reflects the importance of this role in ensuring seamless customer experiences and supporting the growth of our business.
Job Description:
We are looking for individuals who can provide top-notch technical support and ensure that our customers have access to reliable and efficient connectivity services. As a Field Technician, you will work independently, performing installations, repairs, and maintenance tasks while providing exceptional customer service. You will be responsible for troubleshooting issues, resolving problems, and educating customers on proper use of their Spectrum services and equipment.
Key Responsibilities:
* Perform installations, repairs, and maintenance tasks in the field
* Provide exceptional customer service, addressing concerns and resolving issues promptly
* Troubleshoot technical problems and find solutions
* Educate customers on proper use of their Spectrum services and equipment
Required Skills and Qualifications:
* High School diploma or equivalent work experience
* Technical skills: Problem-solving, computer literacy, and software application use
* Communication, professionalism, time management, organization, critical thinking, and responsible/reliable skills
* Physical abilities: Ability to walk over various terrain, lift up to 90 pounds, and climb ladders to a height of 32 feet
* Valid driver's license with a satisfactory driving record required
Benefits:
* Competitive salary and benefits package
* Opportunities for career advancement and professional growth
* Comprehensive training program to develop your skills and expertise
* Dynamic work environment with a strong focus on teamwork and collaboration
About Us:
Spectrum is a company that values its employees and provides equal opportunities for employment and advancement. We strive to create an inclusive culture that reflects our communities and supports the growth of our diverse workforce.
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