Retail Customer Service Representative

1 week ago


Grand Island, Nebraska, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. This individual will be responsible for delivering exceptional customer service, answering product questions, and providing solutions to customers in our retail stores.

Key Responsibilities
  1. Provide outstanding customer service, ensuring customer satisfaction and loyalty.
  2. Answer product questions, offer solutions, and make recommendations to customers.
  3. Process sales transactions accurately and efficiently.
  4. Follow and achieve sales goals, maintaining a strong understanding of product features and benefits.
  5. Participate in visual merchandising and store displays to maintain high-quality store standards.
  6. Assist with inventory management, receiving, and stocking merchandise.
Requirements
  • High school diploma or equivalent required.
  • One year of experience in a retail or customer service role preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
About Us

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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