Customer Service Manager
7 days ago
**Equipment Financing Job Opportunity**
We are seeking a highly skilled and experienced Customer Service Manager to join our team at Equipment Financing. This is a full-time position with a competitive salary of $85,000 - $110,000 per year, depending on experience.
About the Role:
- This leadership role involves overseeing and managing a team of 10-15 Customer Care and Reception Specialists in our Grand Island office.
- You will be responsible for handling complex customer care escalation situations, proposing process efficiencies, and maintaining department manuals and guides.
- Your primary goal will be to provide excellent customer service while ensuring high levels of productivity and performance from your team.
About You:
- To succeed in this role, you should have a minimum of an Associate's degree in Business, Finance, or Accounting and two to five years of related experience.
- Excellent communication, leadership, and time management skills are essential, as well as the ability to work effectively in a fast-paced environment.
- You should be proficient in MS Office and have a strong understanding of customer care procedures, compliance, and industry standards.
Responsibilities:
- Analyze team performance indicators and communicate with employees for awareness and performance improvement.
- Provide leadership, guidance, and feedback on individual performance using coaching, call monitoring, and customer communication training.
- Schedule and lead team meetings and training sessions for effective communication and collaboration.
- On-board new employees and provide recommendations for training and promotions.
- Assess risk and demonstrate consideration for Amur's reputation and customer assets.
- Collaborate with other departments to establish practices and procedures for long-term growth and risk management.
- Review and approve employee time-off requests and timesheets.
- Engage and inspire team members to exceed monthly goals.
What We Offer:
- A competitive salary of $85,000 - $110,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
- The opportunity to work in a dynamic and growing company with a strong commitment to excellence and customer satisfaction.
Location:
This position is based in our Grand Island office and requires occasional travel to other locations.
-
Retail Customer Service Representative
1 week ago
Grand Island, Nebraska, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. This individual will be responsible for delivering exceptional customer service, answering product questions, and providing solutions to customers in our retail stores.Key ResponsibilitiesProvide outstanding customer...
-
Customer Service Representative
1 week ago
Grand Island, Nebraska, United States Burlington Stores Full timeAbout the PositionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our retail sales team. As a key member of our team, you will provide exceptional customer service, ensuring that every customer has a positive shopping experience.The ideal candidate will be able to work effectively in a fast-paced environment,...
-
Customer Service Representative
2 days ago
Grand Island, Nebraska, United States Northwestern Energy Full timeCustomer Service RepresentativeAt Northwestern Energy, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our customers while resolving their issues and inquiries in a timely and professional manner.We offer a competitive...
-
Customer Service Delivery Specialist
7 days ago
Grand Island, Nebraska, United States Premier Rental Purchase of Nebraska Full timeJob OverviewAt Premier Rental Purchase of Nebraska, we are seeking a highly skilled Customer Service Delivery Specialist to join our team. As a key member of our operations team, you will play a vital role in ensuring seamless delivery experiences for our customers.Key Responsibilities:Assist in maintaining high standards of customer satisfaction through...
-
Customer Service Representative
6 days ago
Grand Island, Nebraska, United States Northwestern Energy Full timeAbout this position:We are seeking an experienced Customer Associate to join our team. As a Customer Associate, you will be responsible for communicating directly with customers and responding to their needs and requests in a timely and professional manner.Our ideal candidate will have strong communication skills, be able to work effectively in a team...
-
Customer Service Representative
6 days ago
Grand Island, Nebraska, United States Clark Holdings Inc. Tim Hortons Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of Tim Hortons, you will be responsible for delivering exceptional guest experiences in a fast-paced environment.Key ResponsibilitiesMaintain a clean and inviting dining area, ensuring that guests feel...
-
Customer Experience Manager
1 week ago
Grand Island, Nebraska, United States Equipment Financing Full timeJob Description: We are seeking a highly skilled Customer Care Supervisor I to join our Equipment Financing team. As a key member of our organization, you will oversee and manage both the Customer Care and Reception Specialists in our Grand Island office. Your expertise will be essential in handling complex customer calls, disputes, and maintaining...
-
Customer Service Representative
1 week ago
Grand Island, Nebraska, United States Walmart Full timeSales Associate Job DescriptionWe are looking for a skilled Sales Associate to join our team at Walmart Supercenter #3395.Responsibilities:Provide customer service in our store pharmaciesFocus on the needs of our customers as they entrust us with their prescriptions and health needsBenefits include competitive pay, performance-based incentive awards, and...
-
Installation Technician
7 days ago
Grand Island, Nebraska, United States Spectrum Full timeOverviewSpectrum, a leading provider of connectivity services in the United States, is seeking highly motivated and detail-oriented individuals to join our team as Field Technicians. With over 32 million customers across 41 states, we are committed to delivering exceptional service and innovative technology solutions.Estimated Salary: $65,000 per year,...
-
Customer Service Ambassador
3 days ago
Grand Island, Nebraska, United States Wal-Mart Stores, Inc. Full timeKey Responsibilities: · Smile and greet customers with a positive attitude. · Stand for long periods of time while checking out customers quickly and accurately. · Keep your area clean and presentable. · Answer customer questions and help them with their needs.Additional Responsibilities: · Be available to assist associates across the store as needed....
-
Customer Service Representative
6 days ago
Grand Island, Nebraska, United States NorthWestern Energy Full timeAbout NorthWestern EnergyNorthWestern Energy is a fully regulated electric and natural gas utility serving Montana, South Dakota, and Nebraska. We employ 1,500 talented individuals and serve 775,300 customers who are our neighbors in our communities.
-
Retail Sales Associate
7 days ago
Grand Island, Nebraska, United States Buff City Soap Franchise Full timeBuff City Soap FranchiseWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Buff City Soap Franchise.About the JobThis is a part-time seasonal position with a competitive estimated salary of $12.50 per hour based on experience and qualifications.As a Retail Sales Associate, you will be responsible for providing...
-
Retail Store Associate
1 week ago
Grand Island, Nebraska, United States Dollar Tree Full time**Job Overview**Dollar Tree is seeking a skilled Sales Floor Associate to join our team. This role requires excellent customer service skills, strong communication abilities, and the ability to work effectively in a fast-paced retail environment.Responsibilities:Process sales transactions with high accuracy and efficiency using assigned cash...
-
Customer Experience Specialist
3 days ago
Grand Island, Nebraska, United States Buff City Soap Co Full timeBe Part of Our Passionate Team as a Retail Team MemberWe are seeking a friendly and outgoing Retail Team Member to join our team in Grand Island. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.As a Retail Team Member at Buff City...
-
Area Supervisor Manager
2 weeks ago
Grand Island, Nebraska, United States Ross Stores Full timeJob Title: Area Supervisor ManagerWe are seeking an experienced Area Supervisor Manager to oversee the daily operations of our retail store, ensuring a seamless customer experience and driving sales growth.Job Description:The Area Supervisor Manager is a vital member of our store leadership team, responsible for managing a specific area of the store and...
-
Cardiovascular Services Director
1 week ago
Grand Island, Nebraska, United States Bryan Health Full timeJob SummaryWe are seeking a highly skilled and experienced Cardiovascular Services Director to lead our Interventional Radiology and Cardiology units at Bryan Health. As a key member of our leadership team, you will be responsible for ensuring the delivery of quality, patient-centered care that aligns with our organization's mission, vision, and values.About...
-
Retail Operations Manager
7 days ago
Grand Island, Nebraska, United States Burlington Stores Full timeCompany OverviewBurlington is a rapidly growing retail organization, committed to providing exceptional customer service and creating a diverse culture based on teamwork and collaboration.Salary: $55,000 - $65,000 per year,depending on experience and location. Competitive wage, flexible hours, and an associate discount are also offered.Job Description:We're...
-
Freight Delivery Specialist
7 days ago
Grand Island, Nebraska, United States United Parcel Service Full timeAbout UPSAt United Parcel Service, we are dedicated to providing fast and reliable delivery services to our customers. Our team of professionals work together to ensure that packages are delivered on time and in good condition.
-
HVAC Service Professional
7 days ago
Grand Island, Nebraska, United States Island Indoor Climate, LLC Full timeAt Island Indoor Climate, LLC, we offer a competitive salary of $65,000 - $90,000 per year for our HVAC Service Technician role.About the JobWe are seeking a skilled and experienced HVAC Service Technician to join our team. The successful candidate will be responsible for performing a range of HVACR jobs for industrial, commercial, and residential...
-
Key Account Manager
3 weeks ago
Grand Island, Nebraska, United States US Foods Full timeAbout the Role:The primary objective of this position is to develop and manage existing and new customers, selling food and non-food items to achieve sales and profitability goals. This involves fostering strong relationships with customers, identifying opportunities for growth, and leveraging internal resources to drive business results.Key...