IT Depot Technical Specialist

6 days ago


Tulsa, Oklahoma, United States Jobs for Humanity Full time

Job Summary

Jobs for Humanity is seeking a skilled IT Depot Engineer to join our team. As a key member of our operations team, you will be responsible for ensuring the seamless operation of hardware devices.

Key Responsibilities

  • Receive and dispatch hardware devices to ensure timely delivery.
  • Verify packing slips against actual deliveries and report any discrepancies.
  • Evaluate and repair devices to ensure they meet quality standards.
  • Maintain and audit inventory on a regular basis, with a minimum of one audit per month.
  • Respond promptly to tasks, including device preparation and shipment.
  • Create and print evaluation sheets to track device performance.
  • Ensure all required materials are included with shipments.
  • Complete administrative tasks, including annual leave requests, time sheets, and mandatory training.
  • Provide backfill support for desktop issues experienced by executives.

Requirements

  • Thorough knowledge of administrative and technical practices.
  • Proficient field technical support skills.
  • Knowledge of assigned company hardware system platforms.
  • Familiarity with network and operating system platforms.
  • Strong verbal and written communication skills.
  • Strong customer relationship building skills.
  • Ability to manage complex customer problems.
  • Ability to perform in high-pressure situations.
  • Project management, analysis, communication, scheduling, and presentation skills.
  • Good teamwork with peers and company personnel.

Why Work with Us

  • Professional growth and development opportunities.
  • Diverse and inclusive work environment.
  • Impact and contribution to a mission-driven organization.

Compensation

  • Pay Range: $20-$22/hour.


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