IT Depot Technical Specialist
6 days ago
Job Summary
Jobs for Humanity is seeking a skilled IT Depot Engineer to join our team. As a key member of our operations team, you will be responsible for ensuring the seamless operation of hardware devices.
Key Responsibilities
- Receive and dispatch hardware devices to ensure timely delivery.
- Verify packing slips against actual deliveries and report any discrepancies.
- Evaluate and repair devices to ensure they meet quality standards.
- Maintain and audit inventory on a regular basis, with a minimum of one audit per month.
- Respond promptly to tasks, including device preparation and shipment.
- Create and print evaluation sheets to track device performance.
- Ensure all required materials are included with shipments.
- Complete administrative tasks, including annual leave requests, time sheets, and mandatory training.
- Provide backfill support for desktop issues experienced by executives.
Requirements
- Thorough knowledge of administrative and technical practices.
- Proficient field technical support skills.
- Knowledge of assigned company hardware system platforms.
- Familiarity with network and operating system platforms.
- Strong verbal and written communication skills.
- Strong customer relationship building skills.
- Ability to manage complex customer problems.
- Ability to perform in high-pressure situations.
- Project management, analysis, communication, scheduling, and presentation skills.
- Good teamwork with peers and company personnel.
Why Work with Us
- Professional growth and development opportunities.
- Diverse and inclusive work environment.
- Impact and contribution to a mission-driven organization.
Compensation
- Pay Range: $20-$22/hour.
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