Team Lead

4 weeks ago


Chesapeake, Virginia, United States Walmart Full time
Job Summary

We are seeking a highly skilled Team Lead - Member Services to join our team at Walmart. As a Team Lead, you will be responsible for leading a team of Member Services Representatives and ensuring that our members receive exceptional service.

Key Responsibilities
  • Lead a team of Member Services Representatives to achieve sales and service goals
  • Provide coaching and development opportunities to team members to improve their skills and performance
  • Ensure that all members receive exceptional service and that their needs are met
  • Collaborate with other departments to ensure seamless service delivery
  • Monitor and analyze sales and service metrics to identify areas for improvement
Requirements
  • 6 months retail experience including operating front-end equipment and 6 months customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others
What We Offer
  • Competitive pay
  • Performance-based bonus awards
  • Health benefits including medical, vision, and dental coverage
  • Financial benefits including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
About Sam's Club

Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.


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