Front End Team Lead

4 weeks ago


Chesapeake, Virginia, United States Kroger Full time
Job Title: Front End Leader

At Kroger, we're passionate about creating an exceptional customer experience. As a Front End Leader, you'll play a key role in driving sales and profit growth while ensuring a safe and clean environment for our customers.

Responsibilities:
  • Customer Service: Provide outstanding customer service by answering questions, making product suggestions, and resolving issues in a timely and professional manner.
  • Department Management: Assist the department manager in achieving sales and profit goals, monitor quality assurance standards, and direct and supervise Front-end department functions.
  • Team Leadership: Foster a positive and inclusive team environment, promote teamwork, and support the development of Front-end associates.
  • Operations: Assist with managing cash control, sales, and cash items, and ensure proper temperatures in cases and coolers are maintained.
  • Adherence to Policies: Demonstrate adherence to all local, state, and federal laws, as well as company guidelines, and report any safety risks or issues.
Requirements:
  • Effective Communication: Possess effective communication skills and the ability to handle stressful situations.
  • Retail Experience: Have retail or customer service experience, with a high school diploma or equivalent preferred.
  • Leadership Skills: Demonstrate leadership skills, including the ability to manage and motivate a team.

We're committed to creating a diverse and inclusive work environment where everyone feels valued and empowered to succeed. If you're passionate about delivering exceptional customer experiences and leading a high-performing team, we encourage you to apply for this exciting opportunity.


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