Field Service Coordinator

2 days ago


Arlington, Virginia, United States Metro Mobile Electronics, LLC Full time
Job Title: Field Service Coordinator

Metro Mobile Electronics, LLC is seeking a highly organized and detail-oriented Field Service Coordinator to join our team. This role is responsible for scheduling on-site field visits for new installations and service work for 45-55 field technicians.

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, and a range of benefits including medical, dental, vision, life, and 401K plans. Our team is collaborative and dynamic, with a focus on providing exceptional customer service.

  • Primary Responsibilities:
  • Schedule on-site field visits for new installations and service work
  • Work closely with field staff via phone and email to provide support and ensure success
  • Daily data entry and upkeep of spreadsheets/databases to track field technician metrics
Requirements:
  • Bachelor's degree in Business Administration or related field preferred
  • At least one year of experience with dispatching or scheduling required
  • Experience in customer service strongly preferred
  • Mastery of basic Windows computing mandatory
  • Proficiency in Microsoft Office products, particularly Outlook, mandatory


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