Branch Service Coordination Manager

2 days ago


Arlington, Virginia, United States Crown Equipment Full time
Job Summary:
Crown Equipment Corporation is seeking a skilled Branch Service Coordination Manager to manage the day-to-day activities of our service coordination team in Arlington, TX. The successful candidate will be responsible for reviewing labor calculations for any overtime or weekend calls to ensure proper billing, coordinating battery and charger service invoicing, coding and processing all service expense invoices, and creating and reconciling Customer Service Sales Representatives monthly commission and miscellaneous income reports.

About the Team:
We are a dynamic team of professionals who work together to provide exceptional customer service and support to our clients. We believe in fostering a culture of teamwork, innovation, and continuous improvement.

Responsibilities:
+ Review labor calculations for any overtime or weekend calls to ensure proper billing.
+ Coordinate battery and charger service invoicing.
+ Code and process all service expense invoices.
+ Create and reconcile Customer Service Sales Representatives monthly commission and miscellaneous income reports.

Requirements:
+ High school diploma or equivalent. Bachelor or associate degree, preferably in business, preferred.
+ Previous coordinator experience in a sales and/or rental department preferred.
+ Accurate and efficient data entry skills.
+ Microsoft Office experience.

Salary: Estimated salary range is $55,000 - $70,000 per year, based on location and experience. We offer an excellent benefits package, including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

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